Insurance Trainer – Assistant Manager, English

Job not on LinkedIn

🕒 April 11

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Genpact

WebsiteLinkedInAll Job Openings

10,000+ employees

🤖 Artificial Intelligence

💸 Finance

☁️ SaaS

💰 Private Equity Round on 2004-12

Artificial Intelligence • Finance • SaaS

Genpact is transforming the way businesses work with intelligent AI agents. The company specializes in providing comprehensive AI solutions and utilizes data analytics to enhance operational efficiency across various sectors including finance, supply chain management, and risk compliance. With a strong focus on digital transformation, Genpact empowers organizations to improve outcomes through innovative technology and analytics-driven decision-making.

📋 Description

• Manage overall training requirements, ensure sufficient training resources are available to roll out required new hire induction and program training. • Flag resource constraints timely to allow alignment of training plans with training resource capacity. • Ensure continuous improvement of Service Provider and program training materials and overall curriculum in close collaboration with training and outsourcing team. • Ensure effective knowledge sharing and sign off/approval processes are in place for both Training and Policy between Service Provider and the team. • Provide thought leadership to training and policy teams re process/curriculum and content improvement opportunities. • Develop materials according to process standards • Collaborates with quality team on learning opportunities derived from quality audit, call calibration and client feedback • Evaluate and revisit training materials to ensure relevance and content is up to date • Create process knowledge test, track and monitor learning improvements • Deploy process changes, updates, and workflow improvements from • Provide oversight on content revisions, given feedback from subject matter experts • Provides classroom training, fulfil refresher trainings, and upskilling • Ensures training performance are tracked and delivered based on requirements • Monitor course assessments and manage employees during in process training

🎯 Requirements

• Bachelor’s degree in business, Education, Finance, Computer Science, or a related field. • Vast experience in training development and delivery, and fintech industry. • Proven expertise in designing and delivering engaging training programs for diverse audiences. • Excellent verbal, written, and presentation skills, with the ability to simplify complex technical concepts for a non-technical audience. • Strong interpersonal skills and the ability to build rapport with trainees. • Proficiency in using e-learning platforms, presentation software, and other training tools. • Demonstrated ability to assess training needs and measure the effectiveness of training programs. • Highly organized, detail-oriented, and able to manage multiple projects simultaneously. • Ability to adapt training methods to suit different learning styles and technical proficiencies. • Minimum C1 English

🏖️ Benefits

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress