GeoSoftware
51 - 200 employees
💼 Consulting
📦 Logistics
Consulting • Logistics • Oil & Gas
GeoSoftware is a trusted partner for advanced geoscience software and services, empowering the global energy industry with innovative solutions for subsurface understanding. With over 35 years of expertise, GeoSoftware offers comprehensive insights and reservoir characterization technology across various energy sectors, including oil and gas, geothermal, and offshore wind. Their sophisticated software tools enable clients to build accurate reservoir models and make informed decisions while minimizing risks and costs.
Senior Technical Support Geoscientist
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GeoSoftware
51 - 200 employees
💼 Consulting
📦 Logistics
Consulting • Logistics • Oil & Gas
GeoSoftware is a trusted partner for advanced geoscience software and services, empowering the global energy industry with innovative solutions for subsurface understanding. With over 35 years of expertise, GeoSoftware offers comprehensive insights and reservoir characterization technology across various energy sectors, including oil and gas, geothermal, and offshore wind. Their sophisticated software tools enable clients to build accurate reservoir models and make informed decisions while minimizing risks and costs.
📋 Description
• Support the development of projects demonstrating the value of GeoSoftware technology, including Jason, HampsonRussell, VelPro, and InsightEarth • Assist the business development group with customer discussions, pain discovery, solution identification, and professional services or licensing recommendations • Collaborate with R&D on new workflows and techniques for undocumented challenges • Ensure customers gain maximum value from GeoSoftware technology • Define realistic scopes and deliverables for professional services engagements • Perform peer reviews of work against agreed scopes • Improve workflows and software based on customer and project feedback • Support regional customer-success efforts • Ensure effective delivery and customer consumption of reservoir characterization products • Deliver customer training and mentoring • Assist with development of new technology for software packages • Maintain weekly timesheets and activity journals • Provide feedback on software development needs and customer-reported problems • Track key QI and AI/ML technologies • Liaise between customers and Product Development to align software requests with development targets • Participate in regional technical strategy development • Support sales activities, presentations, demonstrations, and software evaluations • Collaborate on the annual regional customer-facing training program
🎯 Requirements
• Bachelor’s degree or higher in Geophysics, Geology, Geoscience, or a related field • 7+ years of experience in a customer-facing role, preferably within the Oil & Gas industry • Strong understanding of geoscience workflows and software applications • Experience with GeoSoftware or similar geoscience software tools • Extensive experience instructing training courses and providing technical support • Extensive experience using one or more GeoSoftware products: Jason, HampsonRussell, PowerLog, or InsightEarth • Proficiency with Microsoft Office products, including Word, Excel, and PowerPoint • Understanding of licensing software and Windows/Linux usage • Fluency in English, written and spoken, required • Proficiency in Arabic is an advantage
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