Engagement Manager

September 26

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Logo of Aleph

Aleph

Aleph helps accelerate the world's best finance teams by giving them near-instant access to their data while keeping them in the tool they love — spreadsheets. Acting a the source of truth for all financial data, Aleph centralizes your ERP, HR, CRM, and data warehouse data within a few minutes and then gives you Excel/GS superpowers, like version control and permissions.

11 - 50 employees

📋 Description

• Become the trusted partner of customers as they upgrade their FP&A infrastructure with Aleph • Onboard customers onto Aleph and dive deep into their financial infrastructure • Serve as the main point of contact as customers expand Aleph across use cases (reporting, budgeting, headcount planning) • Determine and establish effective ways to enhance customers’ FP&A setup with Aleph • Develop lasting, trust-based partnerships with customers • Monitor key usage metrics, identify growth opportunities, and expand Aleph’s impact • Shape the future of the product by bringing the voice of the customer to product and engineering teams and strategically advising on the product roadmap • Scale customer success strategy and collaborate cross-functionally with product and engineering teams

🎯 Requirements

• 2-3 years of consulting experience or in a Technical Engagement Manager role • 1 year of experience at an early stage tech startup • FP&A experience preferred • Excel/Google Sheets modeling expertise • Ownership mentality and willingness to take on responsibility • Ability to thrive in a fast-paced and dynamic environment • Passion for working closely with customers • Comfortable working in a remote team • Located in the Americas (United States, Canada, LATAM) or able to work those timezones • If based in the United States, indicate whether you will require sponsorship for employment visa status

🏖️ Benefits

• Fully Remote in the US, CAN, and LATAM • Flexible hours • Unlimited PTO • Regular, in-person Retreats • Provided MacBook Pro or Lenovo • Fully paid Health Insurance (US Employees) • Guideline 401(k) (US Employees) • Offers Equity

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