
11 - 50 employees
⚕️ Healthcare Insurance
📡 Telecommunications
📚 Education
💰 $11M Series A on 2023-02
Healthcare Insurance • Telecommunications • Education
AnswersNow is a company dedicated to providing virtual autism support for families everywhere. They offer ABA therapy on an engaging virtual platform, aiming to make support accessible without a waitlist, and they work with all major insurance carriers including Medicaid. The company tailors their evidence-based care to address the specific needs and priorities of each family. Their team includes board-certified behavior analysts (BCBAs) with extensive training, who provide one-on-one expert support through their proprietary digital platform, allowing for therapy sessions to be conducted in a family-friendly environment. AnswersNow's mission is to empower families with flexible, quality care and to make the world more inclusive for individuals with autism.
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11 - 50 employees
⚕️ Healthcare Insurance
📡 Telecommunications
📚 Education
💰 $11M Series A on 2023-02
Healthcare Insurance • Telecommunications • Education
AnswersNow is a company dedicated to providing virtual autism support for families everywhere. They offer ABA therapy on an engaging virtual platform, aiming to make support accessible without a waitlist, and they work with all major insurance carriers including Medicaid. The company tailors their evidence-based care to address the specific needs and priorities of each family. Their team includes board-certified behavior analysts (BCBAs) with extensive training, who provide one-on-one expert support through their proprietary digital platform, allowing for therapy sessions to be conducted in a family-friendly environment. AnswersNow's mission is to empower families with flexible, quality care and to make the world more inclusive for individuals with autism.
• Architect and continuously improve the RAG pipeline that retrieves client-specific clinical context — session notes, treatment plan goals, historical performance data — and injects it into inference-time prompts • Design the retrieval layer: chunking strategies, embedding models, vector store configuration, and retrieval ranking — optimizing for clinical relevance, not just semantic similarity • Build a context assembly system that selects and structures the most relevant clinical information for each model invocation, given token constraints and clinical priority • Evaluate retrieval quality rigorously: build test sets, measure recall and precision, and iterate on the pipeline based on where retrieval fails • Design evaluation frameworks that assess AI recommendation quality beyond standard NLP metrics — working with clinical stakeholders to define what 'good' means for each use case • Build automated evaluation pipelines that can test AI outputs at scale: LLM-as-judge evaluators, human review workflows, and clinical validity checks • Maintain evaluation datasets that reflect the real distribution of clinical scenarios the model encounters in production • Systematically identify where foundation model capabilities fall short for AnswersNow's care model: what clinical reasoning the model gets wrong, what it hallucinates, what it doesn't know how to handle • For each identified gap, recommend and implement the appropriate mitigation — improved retrieval, prompt engineering, output validation, or escalation to human review • Monitor production AI outputs for quality, drift, and failure modes using the evaluation infrastructure you've built • Define alerting thresholds and escalation paths for when AI quality falls below acceptable clinical standards • Work closely with clinical leadership and BCBAs to understand the care model deeply enough to design AI systems that support it accurately • Translate clinical domain knowledge into technical requirements: what context does the model need, what outputs are clinically acceptable, where does the model need to defer to the clinician
• 4+ years of experience in applied data science, ML engineering, or AI engineering in a production environment • Deep understanding of RAG architectures: retrieval systems, embedding models, vector databases (Pinecone, Weaviate, pgvector, or similar), chunking strategies, and context assembly • Experience designing and running evaluation frameworks for AI systems — you've thought hard about how to measure quality in domains where ground truth is ambiguous • Strong Python skills; experience with LLM orchestration frameworks (LangChain, LlamaIndex, or similar) • Clinical NLP experience or healthcare AI background is strongly preferred — you understand why clinical data is different from general text and what that means for AI system design • You think like an engineer and a scientist: you build systems that can be measured, iterated on, and trusted — not black boxes • Strong written communication: you can explain RAG pipeline design to a clinician and explain clinical requirements to an engineer • Genuine interest in the clinical domain — you want to understand Applied Behavior Analysis well enough to build AI that actually helps BCBAs do their jobs
• Fully remote – work from anywhere in the U.S. • Flexible hours with an async-friendly team culture
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