Manager – Front-End Revenue Cycle

🕒 April 28

🤠 Texas, Virginia – Remote

🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $80k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Frontend Engineer / Web Developer

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AnswersNow

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

📡 Telecommunications

📚 Education

💰 $11M Series A on 2023-02

Healthcare Insurance • Telecommunications • Education

AnswersNow is a company dedicated to providing virtual autism support for families everywhere. They offer ABA therapy on an engaging virtual platform, aiming to make support accessible without a waitlist, and they work with all major insurance carriers including Medicaid. The company tailors their evidence-based care to address the specific needs and priorities of each family. Their team includes board-certified behavior analysts (BCBAs) with extensive training, who provide one-on-one expert support through their proprietary digital platform, allowing for therapy sessions to be conducted in a family-friendly environment. AnswersNow's mission is to empower families with flexible, quality care and to make the world more inclusive for individuals with autism.

📋 Description

• Lead all front-end operations, including registration, benefits verification, medical documentation, and prior authorization • Analyze root causes of rejections and edits to implement corrective actions and minimize denials • Monitor key performance indicators (KPIs) such as clean claim rates, insurance verification accuracy, and charge lag • Provide regular executive-level updates on credentialing performance, priorities, and operational risks • Hire, train, and manage staff productivity, providing coaching to ensure compliance with HIPAA and payer policies • Collaborate with clinical, back-end RCM, and billing teams to improve cash flow and revenue acceleration • Develop SOPs and implement new IT systems to improve process efficiency

🎯 Requirements

• 3–5+ years of healthcare revenue cycle experience, specifically with front-end workflows (scheduling, verification, authorization) • Strong preference for proficiency in care management and RCM platforms (i.e. prior auth portals, EMRs, billing platforms) • Comprehensive understanding of medical billing, coding (ICD-10, CPT), and payer rules • Strong preference for Applied Behavior Analysis (ABA) Prior Auth experience • Proficient in using data, dashboards, and reporting tools to identify trends and process gaps • Proficiency with Google Suite (e.g., Docs, Sheets, Drive, Forms, Slides) required • Demonstrated experience leading teams in a high-volume, fast-paced environment • Strong administrative, interpersonal, verbal and written communication skills

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Flexible time off with an async-friendly team culture • Opportunity to work with modern tools and shape foundational systems