Getinz
HR Tech • Recruitment • B2B
Getinz is an executive search and recruitment firm dedicated to helping companies find top talent that drives growth and innovation. With over 8 years of experience, Getinz specializes in identifying, attracting, and hiring suitable candidates for various job openings, including executive search, product company hiring, and contract staffing solutions. They tailor their approaches to meet the unique demands of different industries, focusing on aligning talent acquisition strategies with organizational goals to foster sustainable success.
Service Delivery Manager – GAD
Job not on LinkedIn
October 3
Getinz
HR Tech • Recruitment • B2B
Getinz is an executive search and recruitment firm dedicated to helping companies find top talent that drives growth and innovation. With over 8 years of experience, Getinz specializes in identifying, attracting, and hiring suitable candidates for various job openings, including executive search, product company hiring, and contract staffing solutions. They tailor their approaches to meet the unique demands of different industries, focusing on aligning talent acquisition strategies with organizational goals to foster sustainable success.
📋 Description
• Lead support efforts for Java based application • Act as the support lead for application support activities • Troubleshoot and resolve complex technical issues involving Java, Servlets, JDBC, PL/SQL, and Unix environments • Act as the point of escalation for priority incidents and drive root cause analysis • Provide L2/L3 support for a complex, Java-based global application • Lead investigation and resolution of production issues • Support deployment and release activities for upcoming versions • Collaborate with the onshore team and guide offshore support engineers • Ensure timely and quality resolution of incidents within SLA • Maintain and update operational documentation, support runbooks, and issue logs • Prepare and deliver weekly/monthly operational reports in PowerPoint
🎯 Requirements
• 10 + yrs experience in software engineering • Strong Java troubleshooting and debugging skills • Knowledge of Servlets, JSP, and JDBC for application issue triaging • Experience with Oracle 19c – SQL/PL-SQL scripting, performance tuning, and DB monitoring • Familiarity with IBM Liberty and Tomcat for app deployment and monitoring • Proficient in Unix/Linux (RHEL) – log analysis, cron jobs, shell commands • Experience with Shell Scripting (C-shell/Bash) for script execution and basic debugging • Working knowledge of C/C++ executables and their role in batch processing • Understanding of frontend debugging using HTML and JavaScript
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