Customer Service Executive – Driver Operations Executive

Job not on LinkedIn

🕒 July 16

🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 19%

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🗣️🇪🇸 Spanish Required

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Logo of Justo

Justo

51 - 200 employees

🏨 Hospitality

🍽️ Food & Beverage

📦 Logistics

Hospitality • Food & Beverage • Logistics

Justo is a company providing a comprehensive suite of technology solutions for the restaurant industry. It offers a platform that helps restaurants manage their operations efficiently, from point-of-sale systems to online orders, inventory management, reservations, delivery logistics, and customer relationship management. Justo's services are designed to optimize restaurant workflow, enhance customer satisfaction, and increase sales. Their platform allows restaurant owners to create their own e-commerce website, accept online payments, track deliveries, and manage loyalty programs. Justo aims to organize and simplify the management of a variety of culinary establishments, making them more successful in the competitive hospitality industry.

📋 Description

• Responsable de prestar soporte y solución en tiempos óptimos a solicitudes de los drivers. • Garantizar que el servicio de delivery funcione de manera excepcional. • Responsable de generar las alertas de manera oportuna cuando la situación lo amerite. • Apoyar con el cumplimiento de los KPIs, metas y objetivos del área. • Responsable de prestar soporte y solución en tiempos óptimos a solicitudes de los partners y clientes finales. • Garantizar una experiencia excepcional a los partners de Justo y clientes finales. • Apoyar con el cumplimiento de los KPI , metas y objetivos del área. • Generar y mantener relación con diversas áreas de la empresa.

🎯 Requirements

• Residencia en Colombia • Conocimiento de Excel intermedio. • Experiencia en cargos iguales o similares. • Conocimiento de Ecommerce.

🏖️ Benefits

• Disponibilidad de trabajo en turno rotativos incluyendo fines de semana y festivos.

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