Senior Solutions Consultant, Payer Operations – Provider RCM

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🕒 April 10

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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Magical

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤖 Artificial Intelligence

⚡ Productivity

☁️ SaaS

Artificial Intelligence • Productivity • SaaS

Magical is an AI-powered platform that specializes in automating manual workflows and connecting various systems to streamline processes, particularly in the healthcare, sales, and support sectors. It offers tools like text expansion, autofill, and automated email writing to help teams optimize operations, reduce development costs, and improve efficiency. By using AI to identify workflow inefficiencies, Magical enables teams to create and manage automations themselves, bypassing traditional and often costly RPA solutions. The platform supports a wide range of integrations with popular applications, making it versatile for different industries and functions. Magical's solutions are designed to help organizations operate more efficiently without increasing staffing, thus accelerating profits while maintaining high levels of security and privacy.

📋 Description

• Sit at the intersection of our Sales & Deployment teams. • Help win deals faster by bringing deep workflow credibility into the sales process. • Partner closely with customers and our deployment team after the sale. • Support discovery, scoping, workflow design, ROI modeling, implementation planning, and agent verification. • Become a trusted advisor to operational stakeholders, especially across provider revenue cycle and adjacent back-office workflows. • Go deep on current-state workflows, edge cases, escalations, handoffs, and exception handling. • Support deployment teams post-sale with workflow design, implementation planning, validation, and customer conversations. • Work alongside Deployment Strategists and Deployment Engineers to ensure requirements are gathered thoughtfully. • Reduce avoidable back-and-forth by bringing domain context into conversations. • Support agent verification by manually reviewing outputs and identifying gaps. • Partner with GTM and Deployment to create a tighter feedback loop. • Codify the playbook for discovery, scoping, workflow validation, ROI framing, and verification.

🎯 Requirements

• 4–8+ years of experience in roles like solutions consulting, implementation consulting, solutions architecture, workflow consulting, operational consulting, or similar in healthcare, enterprise software, or services. • Real depth in provider revenue cycle management and/or payer operational workflows. • Knowledge of workflows like prior authorization, claims, denials, eligibility, utilization management, claims adjudication and editing, overpayment and recovery workflows, provider data management, member services, care management, or health plan back-office operations. • Excellent at building trust with customers — from frontline operators to senior leaders. • Comfortable in both pre-sales and post-sales environments. • Highly structured and analytical: ability to take a messy workflow and translate it into a clear implementation plan. • Comfortable with ROI framing and can connect operational pain points to measurable business value. • Work well cross-functionally and partner with AEs, Deployment, Product, and Engineering. • Strong bias to action and are willing to do the detailed work required.

🏖️ Benefits

• A chance to be an early team member at a fast-growing, ambitious company • The opportunity to push the boundaries of what’s possible with AI • A modern stack and the latest tools to do your best work • Competitive salary and meaningful equity • Unlimited PTO • Fun team offsites, past trips include Iceland, Lisbon, Cancun, and Costa Rica