Onboarding Agent
đĽ 0 minutes ago
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đ Description
⢠Proactively reach out to restaurant customers to get them live on the Sauce platform using the onboarding checklist ⢠Stay connected and be in the know with your customers to anticipate their needs as they happen ⢠Stay and work in an organized manner to help stay on top of issues that arise ⢠Receive and assist live help requests from Customer Success and/or Sales ⢠Upload links on different platforms like Wordpress, Go Daddy, Square, etc ⢠Communicate constantly with Customer Success and/or Sales to remain in the know of who they are working with and who may be coming on board soon ⢠Daily Google support ⢠Stay organized with your Hubspot Onboarding (OB) ticket board
đŻ Requirements
⢠You have strong B2B communication skills and speak confidently with other business owners or leaders ⢠Some sales experience would be highly preferred (our onboarding team upsells new products and renewals for our customers!) ⢠English-Speaking, but Bilingual would be a plus (English + Spanish) ⢠You're a hard worker, quick learner and stay very organized with your tasks ⢠You work quickly and efficiently, as the pace in the onboarding organization can be quick at times ⢠Previous experience working with restaurant industry owners and managers is a big plus! ⢠Experience working on Hubspot, Aircall and/or Slack would also be a big plus
đď¸ Benefits
⢠Strong & Competitive Compensation Package ⢠Flexible Work Environment ⢠Paid Sick Days ⢠Paid Personal/Vacation Days ⢠Local National Holidays Off
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