Electronics Technician, Quality Manager

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🕒 May 18

🗣️🇩🇪 German Required

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Logo of Vamo

Vamo

11 - 50 employees

⚡ Energy

👥 B2C

Energy • Environment • B2C

Vamo is a leading provider of heat pump installation and services, specializing in air-to-water heat pumps from premium manufacturers. They offer a comprehensive turnkey solution that includes everything from technical consulting and guidance on state subsidies to financing options and installation. Vamo prides itself on seamless service delivery, ensuring customers have a hassle-free experience. Their offerings include 24/7 system monitoring, maintenance packages, and support for government grants. Vamo is committed to providing efficient, sustainable heating solutions that are eligible for various state and federal incentives, making it an environmentally friendly choice for homeowners seeking to upgrade their heating systems.

📋 Description

• Provide technical support and clarify electrical inquiries • Assess customer concerns by phone or email • Perform fault diagnostics on customer reports • Coordinate complex cases internally to ensure efficient fault resolution • Contribute to the implementation of a professional after-sales process

🎯 Requirements

• Trained electronics technician/electrician (m/f/d) specialized in energy and building services • Solid experience in building installation and customer service • Knowledge of meter cabinets (single-family home sector) • Initial experience with heat pumps is a plus • Strong communication skills on the phone • IT affinity and interest in modern tools (CRM, remote monitoring)

🏖️ Benefits

• 30 days' vacation • Option to work from home • Flexible working hours • JobRad leasing for mobility • Guudcard: €50 monthly tax-free benefit • Company pension scheme (bAV) with employer contribution

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