Functional Advisory Program Manager

🔥 6 hours ago

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GE Vernova

WebsiteLinkedInAll Job Openings

10,000+ employees

⚡ Energy

🚀 Aerospace

🤖 Artificial Intelligence

Energy • Aerospace • Artificial Intelligence

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

📋 Description

• Manage the day-to-day operations of the FA team • Own and run the FA team’s operating cadences • Manage the engagement intake process end-to-end • Drive execution of AVR playbooks across the team • Track and report on key performance indicators for the FA team • Coordinate cross-functionally with Customer Success Managers, regional implementation leaders, and Product teams • Manage escalation workflows • Support the continuous improvement of FA playbooks • Facilitate knowledge sharing and best practice dissemination • Maintain clear documentation of engagement status • Partner with the Director of Functional Advisory • Ensure smooth onboarding of new FA team members

🎯 Requirements

• Bachelor’s degree from an accredited university or college or equivalent experience • 5+ years of experience in Program Management, Customer Success, Professional Services, Consulting, or other customer-facing roles • Demonstrated experience managing cross-functional workstreams • Experience working with enterprise customers and managing complex, concurrent engagement delivery • Exceptional organizational skills • Proactively identifies bottlenecks, risks, and capacity constraints • Partners effectively across functions (CSMs, implementation teams, Product, regional leaders) • Communicates clearly and concisely with diverse audiences • Creates an environment where team members thrive • Uses metrics, dashboards, and structured reviews • Thrives in ambiguous environments • Experience in SaaS or subscription-based business models • PMP, PgMP, or other recognized program/project management certification • Experience with customer success platforms, engagement tracking tools, and operational analytics • Familiarity with adoption and value realization frameworks or scaled engagement models (e.g., Center of Excellence structures)

🏖️ Benefits

• medical • dental • vision • prescription drug coverage • access to Health Coach from GE Vernova • a 24/7 nurse-based resource • access to the Employee Assistance Program • providing 24/7 confidential assessment • counseling and referral services • GE Vernova Retirement Savings Plan • a tax-advantaged 401(k) savings opportunity with company matching contributions • company retirement contributions • access to Fidelity resources and financial planning consultants • tuition assistance • adoption assistance • paid parental leave • disability benefits • life insurance • 12 paid holidays • permissive time off