Lead Customer Contract Management Specialist

🔥 17 minutes ago

🌐 Mexico, Argentina, +1 more countries – Remote

🇲🇽 Mexico – Remote 🇦🇷 Argentina – Remote 🇨🇴 Colombia – Remote

⏰ Full Time

🟠 Senior

🛒 Procurement

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
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• No salary listed.

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GE Vernova

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

📋 Description

• Manage Contractual Services (CS) inventory for assigned customer portfolio • Own financial forecasting, cost classification, billing and collections activities • Lead outage planning and logistics coordination • Manage outage demand placement including parts ordering, capital parts repair coordination, and internal resource demands • Prepare annual margin reviews for contractual agreements within assigned customer portfolio • Collect and validate supporting documentation from internal and external suppliers to calculate, prepare and issue customer invoices • Submit and manage Nonconformance Reports (NCRs) to document fulfillment gaps and drive issue resolution • Maintain accurate data within ERPs and associated business systems to support contract execution and outage delivery • Partner with Contract Performance Managers (CPMs) to support customer communication and contractual deliverables

🎯 Requirements

• Bachelor's degree from an accredited college or university; or a high school diploma/GED with a minimum of 4 years of experience in financial operations, billing, customer support, operations or forecasting • Minimum of 3 years of experience in financial operations, billing, customer support, operations or forecasting • Highly responsive with strong verbal and written communication skills with the ability to engage effectively across multiple stakeholders • Demonstrated problem-solving and analytical capabilities • Proven ability to manage multiple priorities and execute in a fast-paced environment • Project management experience with a track record of driving results • Experience with Lean methodologies and continuous improvement initiatives is preferred • Strong organizational skills and attention to detail • Financial and operational acumen to support contract execution and customer satisfaction • Ability to coordinate complex outage and service activities across functions • Customer-focused mindset with a commitment to delivering high-quality service • Strong collaboration skills and the ability to build effective working relationships across the organization

🏖️ Benefits

• Relocation Assistance Provided: No

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