Service Director

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🕒 June 10

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GE Vernova

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

📋 Description

• Lead service operations across multiple onshore wind farms in China, Taiwan and Mongolia, ensuring safe, reliable, and high-quality maintenance in line with SDQC (Safety Delivery Quality Control) and GE Vernova standards. • Ensure maintenance quality through effective task closure, LOTO compliance, and SR debriefing. • Act as the primary customer interface, deliver on-time maintenance and strengthen proactive customer engagement and responsiveness. • Manage costs effectively through budgeting, PO monitoring, and optimized site staffing strategies. • Improve financial performance via LD minimization, MAL monitoring, and trade-off offers. • Maintain high operational availability through troubleshooting and timely down turbine resolution. • Provide clear safety leadership, embedding a strong EHS culture across all sites and ensuring compliance with GE’s safety policies and regulatory requirements. • Achieve zero recordables through strong safety practices including LSR rollout, Genba walks, concern reporting, and stop work culture. • Ensure DCP registration, training completion, read across, and closure of PSE and ATS actions. • Manage and develop hub leads, supporting day-to-day execution, workforce planning, performance management, talent pipelines, define clear accountabilities, and promote employee growth. • Ensure operational consistency across all sites by standardizing service practices, KPIs, and performance expectations across the fleet. • Support cross-functional collaboration with Blade, crane operations, Transaction, ITO, and regulatory stakeholders. • Interface with project teams to ensure seamless handover from commissioning to operations, and effective integration of new assets into the service portfolio. • Collaborate with internal functions such as Commercial, Parts, Fleet Engineering, and Technical Support to resolve technical issues, optimize fleet performance, and support contract execution. • Drive accountability planning, including service forecasting, resource planning, budgeting, and performance reviews to meet customer and internal targets. • Identify and mitigate operational risks, managing competing issues and priorities to maintain service continuity and minimize downtime. • Lead problem-solving initiatives in partnership with engineering and field teams to address chronic issues and implement fleet-wide improvements. • Represent the region in internal reviews and strategy discussions, providing insights and updates on performance, risks, and opportunities.

🎯 Requirements

• Bachelor’s degree in Engineering or similar qualification , Business Administration, or a related field from an accredited university or college. • Minimum of 10 years’ experience in wind energy or renewable energy sector, with a focus on service and operations. • Minimum of 10 years’ combined experience across service, engineering, operations, project management, sales, or contract management. • Strong background in the wind or renewable energy sector, preferably with direct experience in service operations. • Proven track record of leading multi-disciplinary and geographically dispersed teams in a complex, matrixed organization. • Demonstrated experience in managing customer relationships, commercial contracts, and service delivery performance. • Deep understanding of Service Delivery Quality Control (SDQC), maintenance practices, and operational risk management. • Strong analytical and problem-solving skills, with the ability to drive performance improvement across a fleet. • Knowledge of health, safety, and environmental regulations and a strong commitment to safety leadership. • Effective stakeholder engagement skills with the ability to influence, collaborate, and communicate across all levels of the organization. • Ability to manage competing priorities and navigate complex operational environments. • High degree of operational judgment, strategic thinking, and accountability.

🏖️ Benefits

• Relocation Assistance Provided: No