GE Vernova
10,000+ employees
⚡ Energy
🚀 Aerospace
🤖 Artificial Intelligence
Energy • Aerospace • Artificial Intelligence
GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.
Software Support Engineer
🔥 2 hours ago
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GE Vernova
10,000+ employees
⚡ Energy
🚀 Aerospace
🤖 Artificial Intelligence
Energy • Aerospace • Artificial Intelligence
GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.
📋 Description
• Provide expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. • Research and troubleshoot issues involving all aspects of the GE Digital solutions, including configuration, user interface, network and communication connectivity and performance, Cloud and on-premise component interoperability, data collection/storage, visualization, analytics, machine monitoring software, and associated control systems, hardware infrastructure, and interfaces to enterprise systems such as ERP, PLM, and Quality. • Develop conceptual knowledge of professional discipline which may include support roles with specialized expertise or technical knowledge in a broad area. • Resolve issues using established procedures. • Consult supervisor or more senior team members for issues outside of defined instructions/parameters. • Collaborate with others to solve issues. • For customer facing roles, develop strong customer relationships and serve as the interface between customer and GE. • Exchange technical information, ask questions and check for understanding. • Participate in on-call rotations, usually a week per month.
🎯 Requirements
• Advanced experience in the Services & Digital Implementation Services • Knowledge level is comparable to a master’s degree in Electrical Engineering, Computer Software, or equivalent from an accredited university or college (or a high school diploma with at least 6 years of relevant experience) • Experience in software support or software development for a comparable role preferred • Technical skills should include C++ (medium level) • Ability to draft technical documents • Exceptional communication skills • Attention to detail • Ability to work independently • Fluency in English both written and verbal is mandatory • Norwegian is nice to have
🏖️ Benefits
• Relocation Assistance Provided: Yes
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