Head of Billing

Job not on LinkedIn

🔥 13 hours ago

🇺🇦 Ukraine – Remote

⏰ Full Time

🔴 Lead

📊 Billing Specialist

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Gismart

WebsiteLinkedInAll Job Openings

201 - 500 employees

👥 B2C

🧘 Wellness

📱 Media

B2C • Wellness • Media

Gismart is a mobile app developer that creates award-winning consumer apps across health, wellness, utilities, and music. The company reports more than 1 billion downloads worldwide and 30+ million monthly active users, and states a mission to make personal wellness more accessible through easy-to-use interactive technology. Gismart focuses on B2C mobile experiences that encourage healthy habits and provide music and utility apps for a broad consumer audience.

📋 Description

• Develop and execute a portfolio-wide Billing strategy focused on revenue growth, payment efficiency, and profitability • Drive improvements in payment approval rates, subscription conversion, revenue recovery, and processing costs through data-driven experimentation • Own and optimize web subscription billing infrastructure, including payment orchestration, transaction routing, recurring payments, and retry strategies • Manage integrations with Payment Service Providers, payment gateways, and acquiring banks • Identify new payment partners and coordinate technical implementation • Establish monitoring of Billing KPIs, payment performance, fraud and risk metrics, chargebacks, and processing expenses • Oversee fraud prevention, chargeback management, and payment risk mitigation in compliance with relevant card network regulations • Lead strategic relationships with payment partners, including commercial negotiations, performance reviews, and critical escalations • Partner with Product CEOs to identify growth opportunities, align priorities, and translate business needs into Billing initiatives • Establish prioritization frameworks and ownership between central Billing and product-level teams • Ensure payment infrastructure reliability through monitoring, incident management, and continuous process improvements • Lead and develop the Billing team, building scalable processes, clear accountability, and a proactive results-driven culture • Report directly to the COO and collaborate with Product CEOs, technical teams, and external payment partners

🎯 Requirements

• 2+ years of experience in Payments, Billing, Payment Operations, or Payment Product Management, including experience in a leadership role • Strong understanding of subscription-based business models, ideally within B2C digital products • Hands-on experience with payment processing, merchant accounts, payment gateways, acquiring banks, and payment orchestration platforms • Deep knowledge of card payment flows, transaction routing, recurring billing, authorization optimization, and payment recovery • Solid understanding of Visa and Mastercard regulations, fraud prevention, anti-fraud systems, and chargeback management • Proven experience managing PSP relationships, negotiating commercial terms, and evaluating payment partners • Strong analytical skills and experience working with large datasets • Ability to translate payment metrics into actionable business decisions • Experience collaborating with engineering teams on payment integrations, technical requirements, and infrastructure improvements • Proven ability to manage multiple stakeholders with competing priorities and drive cross-functional initiatives • Strong strategic thinking, commercial acumen, and ability to build scalable processes and effective operating models • Excellent leadership, communication, and negotiation skills, with a high level of ownership and accountability • Upper-intermediate or higher English proficiency • Experience in a multi-product environment, venture builder, or organization with decentralized product ownership would be a plus • Experience with Stripe, Primer, PayPal, or other major payment service providers and orchestration platforms would be a plus • Experience building or significantly scaling web subscription billing infrastructure would be a plus • Experience with banking anti-fraud systems, payment risk management, and advanced fraud prevention solutions would be a plus • Experience managing payment operations across multiple geographies, currencies, and acquiring markets would be a plus • Understanding of subscription unit economics, LTV optimization, and payment-related profitability metrics would be a plus • Experience in the mobile applications industry or other high-volume B2C subscription businesses would be a plus

🏖️ Benefits

• Remote-first culture with flexible working schedule and work-from-anywhere flexibility • 100% coworking space compensation in Ukraine • 50% coworking space compensation worldwide • Free office lunches at corporate hubs • Six fixed public holidays per year plus five additional holidays of choice • 100% sick leave compensation • Partial coverage of medical insurance, sports activities, and therapy costs • Equipment provided or maintenance costs covered for personal tools • 70% coverage of professional development courses • 100% coverage of corporate English courses • 18 working days of paid vacation per year • 3 personal days per year • One additional vacation day for each year at Gismart • Corporate events and team-building activities across Gismart hubs