Internal Audit Field Officer – Part-Time Contractor

🕒 2 days ago

🇺🇸 United States – Remote

💵 $66.2k / year

⏱ Part Time

🟢 Junior

🟡 Mid-level

🦅 H1B Visa Sponsor

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GiveDirectly

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🤲 Charity

🤝 Non-profit

🌍 Social Impact

💰 $1M Grant on 2018-03

Charity • Non-profit • Social Impact

GiveDirectly is a non-profit organization dedicated to alleviating poverty by providing direct cash transfers to individuals in need around the world. With a mission to help people living on less than $2. 15 per day, GiveDirectly empowers recipients to make their own financial decisions by delivering unconditional cash directly to them, leveraging mobile money technology. Their innovative approach has led to broad recognition and has been studied in numerous research projects. By bypassing traditional aid mechanisms, GiveDirectly aims to efficiently and scalably transform lives, offering targeted assistance in regions such as Bangladesh, Kenya, and the United States, among others.

📋 Description

• Conduct field surveys with recipients via call center technology. • Utilize Aidkit, Salesforce, and other internal software to track incidents. • Report any discovered cases and follow up with briefs to the IAA regularly. • Collaborate with the IAA to review and successfully draft the recipient Internal Audit follow up survey. • Analyze the functionality of the surveys with recommendations. • Track monthly survey responses from applicants. • Collect all possible complaints and provide responses within a reasonable time frame. • Escalate information and report difficult cases to supervisor based on established escalation protocols. • Produce weekly reports of cases, observations, and outcomes. • Research and utilize social media to investigate flagged online imposters and scammers.

🎯 Requirements

• Proficiency in English is required. Additional fluency in other languages is a plus. • Strong interpersonal skills and the ability to show respect and openness toward someone whose social and cultural background is different from one’s own. • Strong active listening and investigative interview skills. • Great communication skills. • 2+ years working with vulnerable communities. • Technological literacy – IACs will use a smartphone, tablet, or computer to accurately record recipient details in survey forms. • Empathy, honesty, and the highest standards of integrity. • Excellent critical thinking and decision making skills.

🏖️ Benefits

• A competitive salary, including bonus • A robust health benefits plan (exact details will vary by country) • Flexible paid time off • Allowances for desk set-up and learning and development