Product Associate / Product Manager, Training & Enablement

Job not on LinkedIn

🕒 September 16

🌐 Mozambique, Democratic Republic of the Congo – Remote

🇲🇿 Mozambique – Remote 🇨🇩 Democratic Republic of the Congo – Remote

💵 $46.9k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

✅ Product Manager

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GiveDirectly

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🤲 Charity

🤝 Non-profit

🌍 Social Impact

💰 $1M Grant on 2018-03

Charity • Non-profit • Social Impact

GiveDirectly is a non-profit organization dedicated to alleviating poverty by providing direct cash transfers to individuals in need around the world. With a mission to help people living on less than $2. 15 per day, GiveDirectly empowers recipients to make their own financial decisions by delivering unconditional cash directly to them, leveraging mobile money technology. Their innovative approach has led to broad recognition and has been studied in numerous research projects. By bypassing traditional aid mechanisms, GiveDirectly aims to efficiently and scalably transform lives, offering targeted assistance in regions such as Bangladesh, Kenya, and the United States, among others.

📋 Description

• Build practical training decks, job aids, quick-reference sheets, and step-by-step guides for new survey designs, program changes, and Salesforce releases • Write internal communications tailored to Country Directors, Program Directors, Field Managers, Assistant Field Managers, and Field Officers • Deliver live training sessions in person or remotely and record screen-capture demo videos • Build a reusable training and materials library • Write and maintain release notes and change documentation for the common Salesforce build • Produce or adapt materials across English, Portuguese, and French, managing translation support where needed • Provide ad-hoc support to the Program Design team, including briefings, deck editing, meeting notes, action tracking, and cross-country follow-up • Identify recurring field questions and unexplainable designs, and relay feedback to design owners • Support the 2027 Salesforce rollout and 2028 pilot materials • Travel roughly once per quarter at minimum, with additional travel during rollout waves, to deliver training in person and observe field use • Report to Sarah Kenkuyu, Senior Manager Product, LLS

🎯 Requirements

• Prior experience as a Field Officer, or in a directly equivalent frontline data-collection or enrollment role, at GiveDirectly or a comparable cash transfer, humanitarian, or survey organization • Excellent written English: clear, short, and organized • Professional working proficiency in Portuguese or French, including written • Experience producing training or instructional material, and delivering training live to groups • Ability to translate technical or system changes into plain, practical instruction • Organized and self-directed enough to run a queue of requests from several stakeholders and identify when it is over capacity • Willingness to travel to field sites, including rural and low-infrastructure locations • Additional languages spoken in countries of operation are a plus • Comfort recording and lightly editing screen-capture demo videos (e.g., Loom or similar) preferred • Familiarity with Salesforce, CommCare, and Call Center Studio preferred • Experience writing release notes, product documentation, or change communications preferred • Formal training in instructional design or adult learning preferred • Experience delivering training across languages or working with interpreters and translators preferred • Progression from Field Officer into a supervisory role preferred

🏖️ Benefits

• Bonus at Target Performance: 10% of base salary • Benefits stipend may be used to cover benefits or taken as additional taxable income • Professional growth opportunities • Reasonable accommodations during the application, interview, or work process • Referral reward of $500 for a Manager role, paid if the referral is hired