Product Manager

🔥 12 minutes ago

🗻 New Hampshire – Remote

🗻 New Hampshire – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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Glance

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🏢 Enterprise

🤝 B2B

💰 Venture Round on 2017-06

SaaS • Enterprise • B2B

Glance is a leader in Guided Customer Experience (CX) solutions, offering platforms and services to enhance human interaction in digital spaces, particularly for customer service. Specializing in industry-leading human CX, integrations, and trust & security, Glance provides co-browsing, mobile solutions, and professional services that allow companies to connect with customers in real-time. Their services are utilized across various industries including financial services, healthcare, insurance, retail, and SaaS, helping organizations enhance customer satisfaction, reduce costs, and drive revenue. By combining AI and human interaction, Glance ensures a standout customer experience, fostering deep customer connections and loyalty.

📋 Description

• Conduct market research, competitive analysis, and customer discovery to identify opportunities and validate product direction • Develop and recommend product vision and roadmap priorities for your areas, aligned with portfolio-level direction • Validate opportunities quickly through prototyping and experimentation • Drive go-to-market execution across the full product lifecycle • Contribute market and product perspectives to packaging and pricing decisions • Develop and recommend the 'what' and 'why' of product requirements

🎯 Requirements

• 5+ years of experience in Product Management within a B2B SaaS environment • Strong go-to-market experience across the full product lifecycle: launching, versioning, migration planning, and sunsetting • Experience with PLG (product-led growth) and down-market growth motions in addition to enterprise sales-led strategies • Engineering background or equivalent technical fluency • Agile, iterative mindset with real experience using AI/ML • Comfort with ambiguity and competing priorities • A data-informed mindset, with experience using analytics tools to drive product decisions

🏖️ Benefits

• Excellent insurance package • 401k plan • Time-off benefits