AI Outcomes Manager

April 2

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Logo of Glean

Glean

Artificial Intelligence • Enterprise • Productivity

Glean is a company that provides an AI-driven platform designed to optimize work processes within enterprises. The platform features advanced tools for workplace search, content creation, and automation of business workflows. Glean's solutions help organizations search for information across various data sources, create and summarize content efficiently, and automate routine tasks to enhance productivity. Their technology integrates AI capabilities such as pre-built prompts, AI agents, and AI-powered search, offering a comprehensive approach to knowledge management and workplace productivity. Glean's applications are particularly valuable in supporting engineering, sales, and support teams by streamlining processes and accelerating workflows.

📋 Description

• Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding team. • The AI Outcomes Manager will play a crucial role in transforming how every department works, with the power of Glean. • Engage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmap. • Understand and deeply comprehend Glean's suite of products, ensuring the ability to best help customers get the most out of the Glean platform. • Conduct use case discovery workshops and turn those use cases into tangible outcomes. • Shape the future of the product – bring the voice of the user to our product and engineering teams and strategically advise on the future of the product. • Proactively identify opportunities to expand Glean’s deployment and enhance customer engagement.

🎯 Requirements

• Hungry, curious, and consultative mindset • Strong problem-solving skills with the ability to adapt to different users and scenarios • Ability to understand various user types and convey a sense of the most valuable applications of AI in diverse job functions • Excellent communication skills to effectively interact with multiple stakeholder groups • Creative problem solver with good product sense who can demonstrate and drive the full potential of Glean’s capabilities • Prior experience in consultative roles, solutions engineering, support, or product management is a plus

🏖️ Benefits

• Competitive compensation • Medical, Vision and Dental coverage • Flexible work environment and time-off policy • 401k • Company events • A home office improvement stipend when you first join • Annual education stipend • Wellness stipend • Healthy lunches and dinners provided daily

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