Security Engineer

🕒 May 8

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Glia

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

🤖 Artificial Intelligence

🏦 Banking

☁️ SaaS

💰 $45M Series D - Glia on 2022-03

Artificial Intelligence • Banking • SaaS

Glia is an AI-powered customer service platform and ChannelLess® contact center solution that helps banks, credit unions, and financial institutions automate and personalize voice and digital interactions. The company provides virtual assistants, voice AI, agent co-pilots, manager AI analysts, predictive routing, cognitive quality management, and analytics to boost self-service, agent productivity, compliance, and growth metrics (loans, deposits, cost savings). Glia emphasizes security, integrations, and industry-specific features for banking and credit unions, delivering a SaaS platform that replaces legacy CCaaS systems.

📋 Description

• Play a key role in looking after the vulnerability management process at Glia • Collaborate with other teams on the implementation of new security policies and procedures • Manage, test and categorize incoming information on security incidents (internal, reported, or industry-wide) • Perform regular vulnerability scans and security control reviews to ensure a continuously strong security posture • Participate in security reviews and risk assessments of AI tools used across the company • Assist Compliance in ongoing compliance activities and monitoring efforts across different regulations (GDPR, SOC 2, HIPAA, PCI-DSS, CCPA, etc.)

🎯 Requirements

• Understanding of security aspects in cloud infrastructure (AWS, Google Cloud) • Experience in coding, preferably Python, and understanding of major language ecosystems (our tech stack includes Elixir, Ruby, Golang) • Familiarity with security concepts (encryption, authentication, etc.) • Good understanding of network protocols and types of network-based attacks • Experience with handling cybersecurity incidents • Governance and compliance knowledge, and experience with maintaining a strong security posture through regular security control reviews and audit preparations

🏖️ Benefits

• Health insurance • Flexible work hours • Professional development opportunities