Glia
201 - 500 employees
Founded 2012
🤖 Artificial Intelligence
🏦 Banking
☁️ SaaS
💰 $45M Series D - Glia on 2022-03
Artificial Intelligence • Banking • SaaS
Glia is an AI-powered customer service platform and ChannelLess® contact center solution that helps banks, credit unions, and financial institutions automate and personalize voice and digital interactions. The company provides virtual assistants, voice AI, agent co-pilots, manager AI analysts, predictive routing, cognitive quality management, and analytics to boost self-service, agent productivity, compliance, and growth metrics (loans, deposits, cost savings). Glia emphasizes security, integrations, and industry-specific features for banking and credit unions, delivering a SaaS platform that replaces legacy CCaaS systems.
Senior Infrastructure Engineer, Platform
🕒 March 18
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Glia
201 - 500 employees
Founded 2012
🤖 Artificial Intelligence
🏦 Banking
☁️ SaaS
💰 $45M Series D - Glia on 2022-03
Artificial Intelligence • Banking • SaaS
Glia is an AI-powered customer service platform and ChannelLess® contact center solution that helps banks, credit unions, and financial institutions automate and personalize voice and digital interactions. The company provides virtual assistants, voice AI, agent co-pilots, manager AI analysts, predictive routing, cognitive quality management, and analytics to boost self-service, agent productivity, compliance, and growth metrics (loans, deposits, cost savings). Glia emphasizes security, integrations, and industry-specific features for banking and credit unions, delivering a SaaS platform that replaces legacy CCaaS systems.
📋 Description
• maintaining and updating Glia’s core infrastructure; • troubleshooting and resolving infrastructure-related issues; • improving our security posture; • implementing and managing Infrastructure pipelines; • implementing support for telemetry; • consulting other teams on infrastructure-related topics; • working with third-party vendors and service providers.
🎯 Requirements
• Experience in building and maintaining reliable and highly available systems • Experience in working with cloud infrastructure and running containerized applications • At home with Linux/Unix tools and ecosystem • Infrastructure-as-Code enthusiast • Experience in coding that extends beyond scripting • Proficiency in written and spoken English.
🏖️ Benefits
• Glia is an equal-opportunity employer. • 98% employee satisfaction. • Remote work options, with physical offices available in Tallinn and Tartu.
Apply Now
