
201 - 500 employees
Founded 2012
💼 Consulting
📦 Logistics
🤖 Artificial Intelligence
💰 $45M Series D - Glia on 2022-03
Consulting • Logistics • Artificial Intelligence
Glia is an AI-powered customer service platform and ChannelLess® contact center solution that helps banks, credit unions, and financial institutions automate and personalize voice and digital interactions. The company provides virtual assistants, voice AI, agent co-pilots, manager AI analysts, predictive routing, cognitive quality management, and analytics to boost self-service, agent productivity, compliance, and growth metrics (loans, deposits, cost savings). Glia emphasizes security, integrations, and industry-specific features for banking and credit unions, delivering a SaaS platform that replaces legacy CCaaS systems.
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201 - 500 employees
Founded 2012
💼 Consulting
📦 Logistics
🤖 Artificial Intelligence
💰 $45M Series D - Glia on 2022-03
Consulting • Logistics • Artificial Intelligence
Glia is an AI-powered customer service platform and ChannelLess® contact center solution that helps banks, credit unions, and financial institutions automate and personalize voice and digital interactions. The company provides virtual assistants, voice AI, agent co-pilots, manager AI analysts, predictive routing, cognitive quality management, and analytics to boost self-service, agent productivity, compliance, and growth metrics (loans, deposits, cost savings). Glia emphasizes security, integrations, and industry-specific features for banking and credit unions, delivering a SaaS platform that replaces legacy CCaaS systems.
• You will co-own the company security roadmap together with our Security Leader, balancing domains by risk — while staying a hands-on technical contributor. • You will own security programs end-to-end: from roadmap shaping and stakeholder alignment through implementation and adoption. • This role carries a realistic growth path to DevSec Team Lead — a player-coach role: leading the team's delivery and growth while remaining deeply hands-on, with career progression on the engineering IC track. • The role spans the whole security surface, prioritising by risk rather than by specialty: • Application & product security — threat modelling, secure SDLC, design/code review, supply chain security • Infrastructure & cloud security — AWS posture, runtime security, IAM; close collaboration with the Infrastructure team • Security automation & AI — develop and own automation and AI tooling supporting company security goals; secure our AI-assisted development practices and LLM tooling • Endpoint & corporate security — developer endpoint security (MDM, privilege, software governance), secrets hygiene • Whole-posture assessment — run framework-based assessments (CIS Controls), identify where attention bears most value, and turn findings into prioritised, engineering-consumable plans • Compliance interface — connect technical work to SOC 2 / PCI-DSS / ISO 42001 needs • Mentor engineers, lead blameless post-mortems for security incidents, and present to and align senior management
• Credible hands-on experience in at least two security domains (e.g. AppSec + cloud/infra) and literacy across the rest — you think in overall posture and risk, not tools • You have built or scaled a security program end-to-end (process, tooling, adoption), ideally in a low-structure environment • Coding and automation ability (Python preferred) and cloud security depth (AWS) • Experience with AI-assisted development, and with securing it: LLM tooling (e.g. MCP), AI governance awareness • Leadership appetite with evidence — mentoring, deputising for a lead, or formal lead experience — and the ambition to own a team's delivery while staying technical • An educator and multiplier, not a gatekeeper: you enjoy high-empathy collaboration with developers • Located in Europe
• Glia stock options and competitive salary • Professional development support (trainings, courses, conferences, books, etc) • Transparent career development system • Different options for your working preferences (office, remote, flexible) • Access to all the latest tools and equipment you'll need • Sports compensation, reimbursement for therapy, counseling sessions • Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :) • Generous referral bonuses
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