Hitss Brasil
5001 - 10000 employees
🌾 Agriculture
💳 Fintech
Agriculture • Fintech • Healthcare
Hitss Brasil is a leading system integrator within the Grupo América Móvil, offering over 37 years of experience in digital solutions and IT services across Latin America and the United States. The company specializes in helping businesses adopt and integrate digital solutions to enhance their processes, products, and services. Hitss Brasil provides consulting services, artificial intelligence implementation, and various digital transformation services, catering to industries such as agribusiness, finance, healthcare, and smart cities.
Software Developer – ESM ServiceNow
Job not on LinkedIn
🕒 February 11
🗣️🇧🇷🇵🇹 Portuguese Required
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Hitss Brasil
5001 - 10000 employees
🌾 Agriculture
💳 Fintech
Agriculture • Fintech • Healthcare
Hitss Brasil is a leading system integrator within the Grupo América Móvil, offering over 37 years of experience in digital solutions and IT services across Latin America and the United States. The company specializes in helping businesses adopt and integrate digital solutions to enhance their processes, products, and services. Hitss Brasil provides consulting services, artificial intelligence implementation, and various digital transformation services, catering to industries such as agribusiness, finance, healthcare, and smart cities.
📋 Description
• Maintenance, enhancement and development of ITOM and ITAM modules • Administration and configuration of the ServiceNow platform • Management and improvement of processes related to IT operations and assets • Implementation of automations and workflows • Integration of ServiceNow with other tools and enterprise systems • Support for CMDB governance and asset lifecycle management
🎯 Requirements
• Degree in Information Technology, Computer Engineering or a related field • Practical experience with ServiceNow ITOM and ITAM • Solid understanding of the ServiceNow platform, including user, group and role management, basic configuration, security and compliance • Knowledge of ITSM (Incidents, Problems and Changes) • Experience with CMDB and relationships between Configuration Items (CIs) • Experience with workflow and process automation • Knowledge of Discovery and asset inventory (hardware, software, cloud and digital certificates) • Experience with integrations via APIs, Business Rules and JavaScript • Experience with agile methodologies (Scrum or Kanban) • Previous experience in IT support or service management • ServiceNow Certified System Administrator (CSA) (Desired) • CIS – ITOM Certification (Desired) • CIS – ITAM Certification (Desired) • ITIL 4 Foundation Certification (Desired) • Active participation in the ServiceNow community (Desired)
🏖️ Benefits
• Important: All our positions are open to professionals with disabilities and we promote gender and racial/ethnic equity.
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