Associate Product Manager

Job not on LinkedIn

November 13

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

+1 more states

🐊 Florida – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✅ Product Manager

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Global Payments Inc.

WebsiteLinkedInAll Job Openings

Finance • Fintech • B2B

Global Payments Inc. is a leading worldwide commerce platform, dedicated to facilitating global transactions. As a Fortune 500 company, it delivers cutting-edge technology and innovative solutions to over 4 million customers, handling approximately 66 billion transactions annually. The company is driven by a global team of approximately 27,000 experts focused on enabling commerce and supporting businesses of all sizes to grow effectively. With a commitment to diversity, equity, and inclusion, Global Payments Inc. supports talent development across various roles in technology, sales, customer service, and more, helping businesses streamline their operations and enhance their growth potential.

10,000+ employees

Founded 2000

💸 Finance

💳 Fintech

🤝 B2B

📋 Description

• Act as the SME for all Atlassian tools (Jira, Confluence, Miro, etc.) supporting the PDLC. • Create, administer, and optimize workflows, dashboards, and reports within Jira and Confluence to enhance visibility on product progress, KPIs, OKRs, funding, and intake requests. • Maintain structured documentation and knowledge management in Confluence, including product roadmaps, governance, and KPIs. • Manage Jira workflows and issue types to streamline product tracking and team collaboration. • Oversee Jira/Confluence integrations with other tools such as Miro, Lucid, and Planview, identifying opportunities for enhancements. • Support end-to-end PDLC processes through tooling, process standardization, and best practices. • Manage the product intake process, ensuring clear prioritization and efficient triaging of new project requests. • Facilitate efficient collection and prioritization of intake requests, tracking status, and flow through Jira. • Drive adoption of Agile/Scrum methodologies within Jira, aligning workflows with product, engineering, QA, and business teams. • Organize and facilitate recurring planning, review, and governance meetings, ensuring shared agendas and action items are tracked. • Develop and deliver training for teams to improve tooling adoption and operational efficiency. • Track and report on product KPIs, OKRs, funding, and revenue via dashboards and scorecards in Jira and Confluence. • Create reports and presentations for quarterly business reviews, planning, and governance meetings.

🎯 Requirements

• Bachelor’s degree in Business, Technology, or related field (or equivalent experience). • Advanced Atlassian/Jira/Confluence administration and workflows • Expertise in product development lifecycle, Agile/Scrum methodologies, and intake processes • Strong skills in KPI and metric tracking and reporting • Knowledge management and documentation wizardry • Analytical mindset with experience creating dashboards and interpreting data • Familiarity with tooling integrations (e.g., Planview, Miro, Lucid) is a plus.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off