Sales Engineer

November 10

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Global Payments Inc.

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Finance • Fintech • B2B

Global Payments Inc. is a leading worldwide commerce platform, dedicated to facilitating global transactions. As a Fortune 500 company, it delivers cutting-edge technology and innovative solutions to over 4 million customers, handling approximately 66 billion transactions annually. The company is driven by a global team of approximately 27,000 experts focused on enabling commerce and supporting businesses of all sizes to grow effectively. With a commitment to diversity, equity, and inclusion, Global Payments Inc. supports talent development across various roles in technology, sales, customer service, and more, helping businesses streamline their operations and enhance their growth potential.

10,000+ employees

Founded 2000

💸 Finance

💳 Fintech

🤝 B2B

📋 Description

• Collaborate with Internal and External Stakeholders across time zones and geographies • Manage resources for Sales Engineering Calls • Ensure a quick turnaround in accommodating Sales Engineering Requests from our sales & partner organizations. • Responsible for providing the sales team with the necessary technical expertise to enable them to sell our products. • Identify enhancements and prioritize features and corresponding justification in collaboration with our Product Team. • Provide consultative support to key internal/external stakeholders and become a key evangelist of the product. • Perform Technical Discoveries with Partners and Customers as needed by sales and deliver feedback to Product Management Organization if necessary. • Stay up-to-date with Product knowledge to be a Subject Matter Expert on our Products and capabilities • Map customer requirements to our product offerings • Accelerate opportunities through the funnel by providing solutions through the presales process. • Help sell our solutions through compelling software demonstrations for partners, prospects, and clients. • Deliver custom product demonstrations that focus on the customer's key business drivers. • Support the sales effort by contributing to answering RFPs • Acquire end-user feedback and product ideas for feedback on product development. • Collaborate cross-functionally across sales, marketing, implementation, and product development- Share feedback & gather updates on the latest product/feature enhancements & releases. • Architect solutions which address client and partner needs through the implementation of our payment gateway and acquiring services • Maintain expertise in all ecommerce, in-person, and omnichannel payment and acquiring solutions • Define and articulate technical best practices to clients and partners • Partner with sales team to acquire new clients and up-sell / cross-sell existing clients • Articulate and demonstrate how our solutions meet client and partner needs and requirements • Provide technical expertise and guidance throughout the sales cycle to drive opportunities to close • Engage with internal teams including Product Management, Product Development, Client Support and Marketing to relay market feedback and provide input into the design of new solutions • Periodically Lead internal product training sessions to sales and client-facing teams • Periodically participate as a subject matter expert at industry conferences, trade shows, client events and summits • Participate in ongoing sales and technical process improvement initiatives within the company

🎯 Requirements

• 5+ years of technical experience, at least 3 of which are within the payment industry • Strong experience in the technical aspects of ecommerce, mobile and/or POS • Technical background or related discipline (or equivalent experience) • Strong experience in learning and explaining integrations to payment systems, including navigating platform and card brand specifications • Ability to travel up to 35% to meet with Client Prospects and/or Team Members • Bilingual French Support a big asset

🏖️ Benefits

• medical, dental and vision care • EAP programs • paid time off • recognition programs • retirement and investment options • charitable gift matching programs • worldwide days of service