Sales Support Representative – Energy & Residential Sector

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Globl.Contact

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B2B • SaaS • Telecommunications

Globl. Contact is a company specializing in customer experience services and technology integration. By utilizing innovative technologies, training concepts, and performance data, Globl. Contact agents solve complex customer problems not addressed by digital self-service. The company employs an omnichannel approach for sales and customer retention, helping businesses retain existing customers and acquire new ones. Globl. Contact's services include technical advisory with a focus on customer experience, and enablement of operations via a scalable, remote-only model. The company emphasizes flexibility, mental health, and community, offering remote work solutions and customized work-life balance options.

51 - 200 employees

🤝 B2B

☁️ SaaS

📡 Telecommunications

📋 Description

• You advise and actively sell over the phone and by e-mail — always inbound-driven, but with clear sales targets. • You prepare tailored offers, send them by e-mail or post and see them through to completion. • You assist customers with switching from legacy devices to modern, radio-based metering systems. • You answer questions about device options, pricing, delivery times and benefits, confidently guiding customers to a “yes.” • When necessary, you place short, targeted outbound follow-up calls (e.g., following up on offers or clarifying open issues).

🎯 Requirements

• Enthusiasm for sales and a desire to close deals • Some prior sales experience or, alternatively, the talent and motivation to quickly get started • Very good German language skills, spoken and written (C2) • Quick comprehension, initiative and strong closing skills • Confident use of PCs, e‑mail clients and, ideally, CRM systems • A stable internet connection and a quiet home office workspace

🏖️ Benefits

• Work where others go on vacation. Your office can be wherever you want to live and work: take advantage of our technologically advanced “work from anywhere” solution if you have a dedicated workspace and a fast internet connection. • We provide the necessary equipment for your daily work to ensure you can deliver the best possible service to our customers. • You will receive several weeks of paid training and supported onboarding before you start your role. • In uncertain times you need stability: we offer a permanent employment contract. • From the initial interview and phone screenings to onboarding — everything is handled virtually. • Support, fun and much more — thanks to our unique community-driven approach! 🌈