Auto Damages Adjuster

16 hours ago

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GM Financial

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Finance • B2C • B2B

<GM Financial>GM Financial is General Motors' captive auto finance company providing retail and commercial vehicle financing, leasing, and related services to consumers, dealers, fleets, and investors. It offers prequalification, account management and mobile payment tools, EV financing, lease-end services, commercial and fleet lending solutions, and investor products (GM Financial Right Notes), supporting both consumer and business lending operations.

5001 - 10000 employees

Founded 1992

💸 Finance

👥 B2C

🤝 B2B

📋 Description

• Provide claims service via various channels to policy holders and third-party customers • Handle low to moderately complex auto claims • Acquire and apply basic knowledge of Property & Casualty insurance industry products, services, and processes to include P&C insurance policy contracts and coverages and the General Motors Insurance claims handling processes and procedures • Seek guidance from team members to resolve issues and identify appropriate issues for escalation • Partner with and/or directs vendors and internal business partners to facilitate claims resolution • Contribute to business goals, performance metrics, and effectively uses tools & technology • Support workload surges and/or catastrophe operations as needed

🎯 Requirements

• High School Diploma or equivalent required; Bachelor’s Degree in related field preferred • 0-2 years of auto claims adjusting experience required • 1 year of customer service experience preferred • 1 year of customer contact experience preferred • Guidewire ClaimCenter experience strongly preferred • Insurance Adjuster License required

🏖️ Benefits

• Generous benefits package available on day one to include: 401K matching • bonding leave for new parents (12 weeks, 100% paid) • tuition assistance • training • GM employee auto discount • community service pay • nine company holidays