Lead Subrogation Specialist

🕒 May 21

🤠 Texas – Remote

🤠 Texas – Remote

💵 $73.5k - $147k / year

⏰ Full Time

🟠 Senior

🔒 Insurance

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GM Financial

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1992

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

<GM Financial>GM Financial is General Motors' captive auto finance company providing retail and commercial vehicle financing, leasing, and related services to consumers, dealers, fleets, and investors. It offers prequalification, account management and mobile payment tools, EV financing, lease-end services, commercial and fleet lending solutions, and investor products (GM Financial Right Notes), supporting both consumer and business lending operations.

📋 Description

• Oversee financial and operational aspects of auto and medical subrogation • Manage arbitrations and filings • Drive recovery outcomes through accurate evaluations and strategic execution • Lead daily operations • Coordinate with vendors and stakeholders • Act as a subject matter expert to ensure efficient processes, strong communication, and alignment with organizational goals

🎯 Requirements

• In depth knowledge of the insurance industry, with advanced expertise in claims liability and subrogation, specifically in the auto line of business • Knowledge of how to build lasting relationships with internal and external customers and business partners • Strong understanding of auto insurance regulatory compliance requirements • Moderate knowledge of automobile parts, terminology, and repair techniques • Familiarity in performing inbound PD subrogation reviews with the ability to validate estimate accuracy and ensure appropriate indemnity decisions, including total loss • Understanding of end to end claim handling processes; prior experience as an adjuster is preferred • Working knowledge of Guidewire ClaimCenter (preferred) • Extensive experience with Arbitration Forums and related procedural guidelines • Demonstrated ability to craft clear, persuasive, and well‑structured case arguments with strong attention to detail • Strong negotiation skills with the ability to advocate effectively for recovery outcomes • Ability to make sound, independent decisions while balancing risk, policy, and recovery goals • Strategic thinker with the agility to adapt to change and support continuous process improvement • Collaboration skills for working effectively with internal teams and external partners • Advanced analytical and critical‑thinking skills, particularly in evaluating liability, damages, and case evidence • Working understanding of negligence principles and the evidence types commonly found in subrogation matters • Computer literacy in a Windows operation environment • Strong written and verbal communication skills • Ability to implement and adapt to rapid change • Creative, innovative, and forward-thinking mindset • Ability to navigate and work in multiple systems simultaneously • High School Diploma or equivalent required • Bachelor's Degree in a related field preferred • 5+ years of experience in claims subrogation within the auto line of business required • Prior experience handling arbitrations (including respondent arbitrations and hearing of arbitrations) required • Inbound PD subrogation experience, including reviewing estimates for accuracy and negotiating with claimant carriers when appropriate preferred • Must hold and maintain a current Property and Casualty (P&C) or Personal Lines License in at least one U.S. State required • AIC and/or CPCU designations preferred

🏖️ Benefits

• 401K matching • bonding leave for new parents (12 weeks, 100% paid) • tuition assistance • training • GM employee auto discount • community service pay • nine company holidays