GM Financial
5001 - 10000 employees
Founded 1992
💸 Finance
👥 B2C
🤝 B2B
Finance • B2C • B2B
<GM Financial>GM Financial is General Motors' captive auto finance company providing retail and commercial vehicle financing, leasing, and related services to consumers, dealers, fleets, and investors. It offers prequalification, account management and mobile payment tools, EV financing, lease-end services, commercial and fleet lending solutions, and investor products (GM Financial Right Notes), supporting both consumer and business lending operations.
Total Loss Adjuster
🕒 May 27
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GM Financial
5001 - 10000 employees
Founded 1992
💸 Finance
👥 B2C
🤝 B2B
Finance • B2C • B2B
<GM Financial>GM Financial is General Motors' captive auto finance company providing retail and commercial vehicle financing, leasing, and related services to consumers, dealers, fleets, and investors. It offers prequalification, account management and mobile payment tools, EV financing, lease-end services, commercial and fleet lending solutions, and investor products (GM Financial Right Notes), supporting both consumer and business lending operations.
📋 Description
• Investigate, evaluate, and manage low to moderately complex auto claims • Determine coverage, assess liability, and negotiate fair settlements • Ensure compliance with state regulations • Guide customers through the total loss process • Collaborate with internal and external partners • Use strong communication, technical, and problem-solving skills to resolve claims • Support business objectives by effectively managing claims
🎯 Requirements
• Experience in an inbound phone-intensive, contact center environment using a headset • Knowledge of how to build lasting relationships with internal and external customers and business partners • Computer literacy in a Windows operation environment • Strong written and verbal communication skills • Ability to implement and adapt to rapid change • Creative, innovative and forward-thinking mindset • Able to navigate and work in multiple systems simultaneously • High School Diploma or equivalent required, Bachelor’s Degree in related field preferred • 1+ years of claims adjusting experience required • 1 year of customer service experience preferred • 1 year of customer contact experience preferred • Current Insurance Adjuster License required
🏖️ Benefits
• Generous benefits package available on day one to include: 401K matching • Bonding leave for new parents (12 weeks, 100% paid) • Tuition assistance • Training • GM employee auto discount • Community service pay • Nine company holidays
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