General Motors
10,000+ employees
Founded 1908
🚗 Transport
⚡ Energy
🏢 Enterprise
💰 $500M Grant on 2024-07
Transport • Energy • Enterprise
General Motors is a leading multinational corporation in the automotive industry, committed to creating a future with zero crashes, zero emissions, and zero congestion. With operations and facilities worldwide, GM focuses on innovation across various areas including engineering, manufacturing, and information technology. The company emphasizes diversity, inclusion, and the development of sustainable technologies to shape the future of mobility.
Escalation Team Advisor - Transmission
🕒 3 days ago
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General Motors
10,000+ employees
Founded 1908
🚗 Transport
⚡ Energy
🏢 Enterprise
💰 $500M Grant on 2024-07
Transport • Energy • Enterprise
General Motors is a leading multinational corporation in the automotive industry, committed to creating a future with zero crashes, zero emissions, and zero congestion. With operations and facilities worldwide, GM focuses on innovation across various areas including engineering, manufacturing, and information technology. The company emphasizes diversity, inclusion, and the development of sustainable technologies to shape the future of mobility.
📋 Description
• Support TAC Advisors as needed to diagnose and resolve vehicle concerns. • Partner with Brand Quality and Engineering to identify new and emerging product issues. • Create and publish bulletins within Service Information. • Serve as the single TAC point of contact for assigned areas of technical support across: • All GCCX Business Units • Field Personnel including CAMs, RVMs, and FSEs • Executive Leadership • Exercise sound decision-making skills to propose solutions to leadership and develop plans that leverage established procedures while creating new solutions when needed. • Build and maintain strong working relationships internally by exchanging relevant information with colleagues, supervisors, project leaders, and other professionals across the team. • Create and deliver presentations to support issue identification, resolution, and cross-functional alignment.
🎯 Requirements
• High school diploma with 10+ years of automotive technician experience, or an equivalent combination of education and automotive technician experience. • Minimum of 4 current ASE Certifications. • Customer-focused mindset with strong interpersonal skills. • General knowledge of major automotive systems, including electrical, safety systems, restraints, powertrains, transmissions, and chassis components. • Ability to maintain technical certifications.
🏖️ Benefits
• From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.
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