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Engineering Manager II – Monetisation

🕒 August 13

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👮‍♀️ Software Engineering Manager

Where this job comes from

Posted on HighLevel's careers page, not through a job board

First seen by Remote Rocketship August 13

Still open on HighLevel's site. Checked 6 hours ago.

Logo of HighLevel

HighLevel

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

💰 Series A on 2021-11

Consulting • Logistics • SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Own architecture and scaling decisions for the monetisation platform, including ledger and wallet design, subscription and plan management, usage rating, auto-recharge, payment provider integrations, invoicing, and reselling/rebilling • Guarantee financial correctness through double-entry ledger integrity, idempotency, exactly-once usage-event handling, and automated reconciliation • Own fraud, abuse, and spend-control systems, including velocity and anomaly detection, spend caps, circuit breakers, decline-code classification, retry policies, and runaway-spend protection • Work hands-on with NestJS, Firestore, MongoDB, PostgreSQL, Redis, queuing systems, data warehousing systems, and service-mesh microservices • Lead cross-cutting initiatives improving reliability, latency, and throughput across time-sensitive APIs and workflows • Drive observability and resilience using monitoring, alerting, Prometheus/Grafana, and incident-response strategies • Leverage LLMs and AI tools to write, refactor, test, and debug code with reliability guardrails • Partner with product, infrastructure, security, finance, and risk teams on data integrity, access control, auditability, and compliance • Lead and develop engineering managers and senior engineers, build leadership pipelines, plan succession, and raise the hiring bar • Participate in design reviews, deep dives, and on-call rotations • Own multiple teams/products, establish the engineering system, set technical direction, and develop leaders

🎯 Requirements

• 9+ years of backend engineering experience with min 2+ years of leadership experience, including designing fault-tolerant systems and working on high-scale platforms • Deep expertise in distributed systems, event-driven architectures, and asynchronous job processing • Demonstrated ownership of systems with strict consistency and correctness requirements, such as billing, payments, ledgers, metering, or comparable transactional domains • Fluency in idempotency, exactly-once semantics, reconciliation, and audit trails • Proven experience optimizing availability, performance, and reliability in real-world systems under load • Strong experience with relational and NoSQL data models, especially complex transactional data • Experience leading and earning the trust of experienced senior engineers, including rigorous technical debate • Familiarity with monitoring, SLOs, and root-cause analysis in production environments • Familiarity with hallucination mitigation strategies, such as code constraints, test scaffolding, embeddings, and context injection • Excellent communication and cross-functional collaboration skills with Finance, Risk, and Support stakeholders • Pragmatic, hands-on leadership balancing long-term vision with iterative execution • Preferred: experience building fraud, abuse, or risk-control systems • Preferred: payment provider integrations, dunning and recovery flows, chargebacks, or PCI-scoped systems • Preferred: multi-tenant reselling, marketplace, or platform billing • Preferred: AI tools and communication APIs such as Twilio and Plivo • Preferred: contributions to open-source tools, internal platforms, or engineering blogs

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