Implementation Advisor Apprentice

🔥 7 minutes ago

🇮🇳 India – Remote

💵 ₹32k / month

⏰ Full Time

⚪️ Entry-level

✨ Advisor

👻 Ghost score 4%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

💰 Series A on 2021-11

Consulting • Logistics • SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Understand customer requirements, business needs, and pain points • Support customer onboarding and implementation activities • Assist in creating implementation and transition plans • Support advisors in ensuring successful product adoption and customer outcomes • Maintain clear documentation and communicate next steps to customers • Assist with webinars, workshops, and customer education sessions • Collaborate with internal teams to address customer requirements and implementation needs • Stay updated on HighLevel product features and releases • Support customers with basic implementation-related issues • Build strong customer relationships and contribute to long-term customer success • Continuously identify opportunities to improve the onboarding and implementation experience • Train to become an advisor through a structured 6-month apprenticeship

🎯 Requirements

• Recent graduate in Business Administration, Commerce, Information Technology, or a related field • Strong communication and interpersonal skills • Basic technical understanding and willingness to learn SaaS products • Strong problem-solving and analytical skills • Ability to learn new tools, processes, and workflows quickly • Ability to work independently and collaboratively in a remote environment • Internship or project experience in SaaS, customer success, technical support, implementation, or consulting (nice to have) • Familiarity with CRM or SaaS platforms (nice to have) • Basic understanding of business processes and software workflows (nice to have)

🏖️ Benefits

• Monthly stipend of INR 32,000 • Structured 6-month apprenticeship • Hands-on experience in customer onboarding, implementation, business process management, software best practices, and change management • Work on real customer initiatives alongside experienced advisors • Remote work arrangement