Lead Engineer – AI

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 Series A on 2021-11

SaaS • Marketing • B2B

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Own day-to-day execution across business-critical and sensitive parts of the platform: permissions, tokens, and user-facing access flows. • End-to-end ownership of permissions and access control features including roles, scopes, and user assignments. • Execute on token-related workflows including creation, rotation, revocation, and expiry flows. • Reduce tech debt in identity and access systems by untangling legacy logic and removing duplicated paths. • Deliver security-sensitive user flows, focusing on permission visibility and debugging experiences. • Improve developer ergonomics by providing cleaner APIs, better abstractions, and safer defaults. • Partner with Staff Engineers to operationalize architecture and turn RFCs into shippable code.

🎯 Requirements

• 6+ years of backend engineering experience, including distributed system design and high-scale platform development • Strong proficiency in Go (Golang) for building high-performance, concurrent backend services, alongside Node/NestJS experience • Hands-on experience building and operating edge/serverless services with Cloudflare Workers and Cloudflare KV (or comparable edge compute and distributed key-value stores) • Deep expertise in event-driven architectures, asynchronous workflows, and high-throughput data pipelines. • Strong command of relational (PostgreSQL) and NoSQL data models, query optimization, and complex transactional data • Fluency in LLM integrations, vector search, embeddings, RAG patterns, and generative AI frameworks • Familiarity with frontend architecture using Vue, and a solid understanding of UI/UX principles • Experience with monitoring, alerting, and incident response for production systems • Strong instincts for scaling, latency optimization, and reliability under real-world load • Experience implementing structured generation, verification layers, retrieval-based grounding, and guardrails to reduce hallucinations • Understanding of prompt engineering patterns, context injection, and model evaluation • Exceptional communication and cross-functional leadership capabilities.

🏖️ Benefits

• EEO Statement: The company is an Equal Opportunity Employer. • Voluntary demographic information collection for compliance with government regulations. • Remote work opportunities with a global team. • A culture that promotes creativity, collaboration, and impact.