Lead Engineer – Email Deliverability

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🕒 April 21

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 Series A on 2021-11

SaaS • Marketing • B2B

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Stabilize & Scale the Platform: Tackle systemic bottlenecks, improve fault tolerance, and ensure high availability for mission-critical phone services. • Efficiency & Performance: Optimize resource usage (CPU, memory, network) to handle millions of operations while reducing cloud costs. • Tech Debt & Modernization: Lead long-term refactoring efforts, deprecate legacy systems, and introduce scalable patterns. • Security & Compliance: Strengthen data protection, access controls, and auditability across the platform. • Developer Velocity: Improve tooling, observability, and automation to accelerate engineering workflows. • Cross-Team Collaboration: Work with product, infrastructure, and other engineering teams to align on platform priorities. • Mentorship & Leadership: Guide engineers, set architectural standards, and drive the platform roadmap.

🎯 Requirements

• 6+ years of backend engineering experience, including designing fault-tolerant systems and working on high-scale platforms. • Deep expertise in distributed systems, event-driven architectures, and asynchronous job processing • Strong experience with relational and NoSQL data models (especially with complex temporal data) • Proven track record of architecting complex systems and delivering scalable, high-performance web apps in production. • Strong understanding of software design patterns, API design, and microservices architecture in a multi-tenant environment. • Skilled in guiding technical architecture, making high-impact engineering decisions, and mentoring fellow engineers. • Experience with code quality practices, automated testing, CI/CD pipelines, and dev tooling optimization. • Excellent problem-solving skills, with clear and collaborative communication.

🏖️ Benefits

• EEO Statement • The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.