Senior Product Manager – Commerce Growth

🕒 September 18

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 15%

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

💰 Series A on 2021-11

Consulting • Logistics • SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Own the payments adoption charter end to end, including strategy, roadmap, operating plan and commercial targets • Design, launch and iterate partner incentive programmes, including eligibility models, qualification logic, payout mechanics and abuse-resistant controls • Own partner-facing product surfaces for programme discovery, progress, earnings and next-best action • Own unit economics, including customer acquisition cost, payback period, contribution margin and programme budget • Build a disciplined experimentation practice using randomised tests, holdout groups and incrementality measurement • Apply growth-hacking rigour across the adoption funnel through segmentation, lifecycle triggers, in-product prompts and targeted campaigns • Lead commercial conversations with major agency partners and manage bespoke arrangements • Own the monthly performance narrative covering adoption, retention, cost efficiency and programme health • Partner with Analytics, Finance, Risk and Commerce platform engineering on measurement, controls and infrastructure • Drive payments adoption and transacting volume growth for HighLevel’s Commerce business

🎯 Requirements

• 8–10 years of product management experience • Experience owning a growth, partner, referral or incentive programme where the commercial mechanic itself was the product • Comfort owning a commercial outcome end to end, including acquisition cost, payback, contribution margin and defending it to a finance audience • Track record of running controlled experiments and drawing the right conclusion from them • Experience with payments, fintech, marketplaces or another business where unit economics are the product strategy • Experience in partner, reseller or franchise ecosystems where a third party makes the adoption decision (preferred) • Familiarity with payment economics: processing rates, take rate, volume tiers, and payment method mix (preferred) • Experience designing abuse and fraud controls for rewards, referral or affiliate programmes (preferred) • Background in vertical SaaS or platform businesses monetising payments alongside subscriptions (preferred)

🏖️ Benefits

• Global, remote-first work environment • Opportunity to learn the intricacies of scaling a B2B SaaS startup • Opportunity to develop impactful products • Well-funded and profitable company • Lean principles and rapid product delivery environment • Team well-being focus • Continuous and iterative improvement culture

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