Senior Product Manager

53 minutes ago

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HighLevel

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SaaS • Marketing • B2B

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 Series A on 2021-11

📋 Description

• Define and evolve the long-term platform roadmap for identity, notifications, and audit systems aligned with company-wide strategy. • Translate cross-functional needs into system-level solutions that scale across millions of users. • Partner deeply with engineering to drive architectural decisions, prioritization, and execution excellence. • Collaborate with Security, Infrastructure, Mobile, and cross-product teams to ensure consistent user experience and compliance. • Establish KPIs and instrumentation for reliability, performance, adoption, and operational efficiency. • Influence standards and platform patterns used across all HighLevel pods to drive uniformity and reduce duplication. • Work with Support, CX, and Partner teams to reduce friction, improve account recovery, and enhance administrative tools. • Communicate clearly with executives and stakeholders through roadmap reviews, strategy docs, and execution updates.

🎯 Requirements

• 5–8+ years of product management experience, ideally in platform, security, or identity-focused domains. • Strong experience with authentication, authorization, permissions, user management, or systems-level product areas. • Proven track record of shipping large-scale, cross-functional, technical products. • Ability to simplify complex systems into intuitive experiences for internal and external users. • Strong collaboration skills—able to influence engineering, design, security, and go-to-market stakeholders. • Data-driven decision-making with experience defining metrics and leveraging analytics. • Excellent written and verbal communication skills; comfortable presenting to senior leadership. • Experience working in high-growth SaaS, developer platforms, or multi-tenant ecosystems is a plus.

🏖️ Benefits

• Opportunity to impact a platform used daily by millions of businesses and entrepreneurs. • High ownership role with long-term product vision and deep strategic influence across the company. • Fully remote team across 15+ countries. • Hyper-growth environment with strong investment in platform evolution and technical excellence. • Work on mission-critical systems foundational to HighLevel’s next decade of scale.