Senior Product Solution Engineer – Visibility AI

🕒 April 28

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

💰 Series A on 2021-11

Consulting • Logistics • SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Act as the highest escalation point for SEO-related issues across various platforms • Diagnose and guide issues related to content visibility in AI search platforms • Own debugging and optimization for Google Business Profile integrations • Identify recurring patterns and translate them into insights for product improvements • Analyze and troubleshoot using databases and logs • Create high-quality documentation for SEO troubleshooting and best practices • Mentor junior PSEs and support engineers

🎯 Requirements

• Bachelor’s degree in Computer Science, IT, or related field • 4–7+ years of experience in Technical support / Solution Engineering / SEO Engineering • Strong expertise in Technical SEO (indexing, crawling, rendering, schema) • Website performance & Core Web Vitals • Domain, DNS, SSL configurations • Hands-on experience with Google Search Console, GA4 • SEO tools (Ahrefs, SEMrush, Screaming Frog, etc.) • Working knowledge of APIs, databases, and frontend frameworks (Vue.js preferred) • Strong analytical and debugging skills • Excellent communication with ability to explain complex SEO issues simply.

🏖️ Benefits

• Professional development opportunities • Continuous improvement initiatives • Work-life balance emphasis