Senior Revenue Operations Analyst

Job not on LinkedIn

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

💹 Revenue Operations

👻 Ghost score 14%

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Logo of HighLevel

HighLevel

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

💰 Series A on 2021-11

Consulting • Logistics • SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Own and manage performance analytics and reporting for an assigned revenue segment • Build, maintain, and improve dashboards and recurring reports • Own program attribution, including tracking, operations, and reporting connecting activity to outcomes • Design, build, and optimize end-to-end processes • Own pipeline and workflow management, identify bottlenecks, and drive improvements • Track performance against goals and KPIs, flag gaps, and identify what is working • Identify growth opportunities through data analysis • Build business cases for new initiatives and obtain leadership buy-in • Execute initiatives from planning through rollout and adjust based on data • Report initiative outcomes against original goals and apply learnings to future work • Build, own, and maintain backend workflows and automations in HighLevel’s CRM • Leverage AI solutions for reporting, dashboards, and analysis • Partner with segment leadership through regular progress reviews, issue identification, and priority alignment • Support onboarding, training, and change management for new processes and tools • Fulfill and independently prioritize ad hoc leadership requests

🎯 Requirements

• 5+ years of experience in business/revenue analysis, sales/marketing operations, or a related analytical or operational field • Advanced proficiency in Excel/Google Sheets and SQL • Experience with a BI tool such as Tableau, Looker, or Power BI strongly preferred • Hands-on experience with a CRM; Salesforce preferred • Comfort building within or alongside GTM systems and automation platforms • Proven ability to build a process or program from scratch, scope it, stand it up, and iterate based on results • Experience building or maintaining backend workflows, automations, or internal tools; no-code/low-code platforms, Zapier, and workflow builders are a plus • Strong attribution/tracking skills and ability to connect activity data to outcomes • Excellent communication skills and ability to distill complex analysis into a clear narrative for leadership audiences • Ability to operate independently in ambiguous situations, troubleshoot systems issues, and drive work to resolution • Bachelor's degree in Business, Economics, Statistics, or a related quantitative field, or equivalent practical experience • Experience with Python or R for data analysis is a plus, not a requirement

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