Revenue Operations Analyst

🕒 July 31

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

👻 Ghost score 18%

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Level AI

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

💰 $20M Series B on 2022-03

Artificial Intelligence • SaaS • Enterprise

Level AI is a company specializing in artificial intelligence solutions aimed at enhancing customer experience and operational efficiency. It offers a comprehensive suite of tools designed for contact centers, including automated quality assurance, real-time agent assistance, and customer interaction analytics powered by generative AI. Level AI's solutions help businesses uncover insights from customer interactions, optimize contact center operations, and empower agents through AI-driven coaching and feedback. Trusted by leading companies across various sectors, Level AI focuses on transforming service and contact center teams into drivers of competitive advantage and growth.

📋 Description

• Manage and optimize the systems and tools for revenue operations. • Ensure seamless integration, configuration, and maintenance of tech stack. • Develop, implement, and monitor operational processes for GTM teams. • Identify and address obstacles between Sales, Marketing, and Customer Success. • Lead projects within the GTM Stack focusing on various tools. • Generate and maintain dashboards and reports for performance insights. • Collaborate with stakeholders to define key metrics for reporting. • Provide technical support to end-users, addressing system-related issues. • Manage GTM reporting and drive data-informed business decisions. • Ensure accurate reporting to inform sales targets, quotas, and incentives. • Configure, manage, and optimize GTM platforms ensuring data integrity.

🎯 Requirements

• Sales or Revenue Operations Experience: 3+ years of experience, preferably in SaaS or B2B software revenue operations. • Enterprise-wide Enablement Programs: Proven experience in supporting enterprise-wide enablement programs, especially in a remote setting. • Technical Proficiency: Advanced skills with spreadsheets, presentations, and Google Workspace. • Communication Skills: Excellent communication, presentation, and facilitation skills. • GTM Stack Expertise: Deep experience with GTM tools including Salesforce (SFDC), Hubspot, Gong, CPQ, Data Enrichment Tools, etc. • Marketing Operations Understanding: Ability to comprehend marketing operations concepts such as workflow management, segmentation, reporting, and the marketing funnel. • Data Proficiency: Highly skilled in using data to answer business-critical questions. • Cross-functional Collaboration: Experience with coordination, collaboration, and organization with cross-functional teams. • Project Management: Exceptional ability to manage multiple projects simultaneously, prioritize tasks, maintain strong attention to detail, and stay highly organized. • GTM Effectiveness Assessment: Ability to assess GTM effectiveness and contribute data demonstrating performance improvements.

🏖️ Benefits

• Health insurance • Professional development opportunities

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