Senior Staff Engineer – Payments, Commerce Platform

🔥 12 hours ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

💰 Series A on 2021-11

Consulting • Logistics • SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Architect and ship multi-tenant, planet-scale commerce services for checkout, subscriptions, payment orchestration, invoicing, and tax hooks • Own domain modeling, API and schema design, protobuf/ConnectRPC conventions, versioning, deprecation, and breaking-change checks • Design resilience and availability mechanisms for payment paths, including retries, circuit breakers, idempotency, outbox/Saga patterns, and graceful degradation • Ensure auditability through double-entry ledgers, immutable event streams, trace-linked entities, tamper-evident trails, and reconciliation • Design end-to-end error boundaries, compensations, backfills, and automated replay • Maintain service catalogs and scorecards covering ownership, SLOs, runbooks, PDBs, autoscaling, budgets, quotas, and timeouts • Establish configuration and limits across GKE, Pub/Sub, Redis, Firestore/MongoDB, ClickHouse, and GCP • Build observability with OpenTelemetry, RED/USE metrics, exemplars, trace sampling, SLO dashboards, and actionable alerting • Lead production excellence through canary/blue-green rollouts, automated rollbacks, chaos drills, disaster-recovery playbooks, multi-region failover, and incident command • Embed security and compliance controls, including PCI scope minimization, tokenization, KMS hygiene, retention, archival, and privacy controls • Create developer golden paths, service templates, ADR/RFC processes, contract tests, ephemeral environments, and performance harnesses • Lead core domain evolution, reliability strategy, API/data governance, design reviews, postmortems, technical strategy, coding standards, mentorship, hiring, onboarding, cross-functional partnership, risk management, and build-vs-buy decisions

🎯 Requirements

• 10+ years building and operating backend systems • At least 5+ years in Go • 2–3+ years acting as a Staff/Principal-level individual contributor or Tech Lead for critical paths • Deep proficiency with protobuf, ConnectRPC/gRPC, and API lifecycle management, including versioning, compatibility, contract testing, and Buf • Distributed systems fundamentals, including idempotency, deduplication/outbox, ordering, consensus basics, backpressure, and concurrency control • Event-driven architectures on GCP Pub/Sub and Redis for fast paths • Strong schema design in MongoDB/Firestore and analytics/reporting patterns on ClickHouse • Kubernetes/GKE operations at scale, including HPA/VPA, PDBs, resource limits/requests, multi-region topologies, CI/CD, and canary/blue-green deployments • Reliability engineering experience with SLIs/SLOs, error budgets, capacity and load testing, incident management, and DR/BCP • Security and compliance knowledge, including secrets/KMS best practices, PCI basics, key rotation, data retention, and archival • Testing experience across unit, integration, contract, property-based, and performance testing • Solid understanding of Vue.js and TanStack Query • Exceptional technical writing and communication • Experience with major PSPs/local rails, active-active or multi-region designs, chaos engineering, OpenTelemetry, FinOps, PCI DSS, SOC 2/ISO 27001, or relevant privacy laws is nice to have

🏖️ Benefits

• Global, remote-first organization • Opportunity to influence systems supporting millions of businesses worldwide • Mentorship and ongoing learning opportunities, including brown bags, reviews, and pair design • Global team collaboration • Employee India commitment