Software Development Engineer III – Workflow AI

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HighLevel

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 Series A on 2021-11

SaaS • Marketing • B2B

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Build workflows that simplify automation through prompt-based inputs. • Integrate AI capabilities into actions like Email, SMS, and Code execution. • Implement AI-driven recipe and template suggestions based on user prompts. • Create tools for building custom AI agents to handle automation tasks. • Develop advanced AI features like Data Extraction, Text-to-Voice conversion, and Data Analysis. • Work with Retrieval-Augmented Generation (RAG) systems and knowledge bases to enable intelligent, context-aware workflows. • Optimize APIs to handle millions of hits monthly with low latency. • Mentor junior engineers and lead AI-driven projects.

🎯 Requirements

• Strong proficiency in JavaScript and Node.js for backend development. • Experience with AI platforms like OpenAI, Hugging Face, vector databases (e.g., Pinecone, Weaviate), and RAG systems. • Skilled in building and integrating knowledge bases and leveraging AI for context-aware solutions. • Proficient in data processing for LLMs and scaling AI systems. • Experimentation-driven with strong ownership and a hacker mindset. • 4+ years of software development experience, including 1.5+ years in AI-related projects.

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