Staff Backend Engineer – Conversations

🕒 January 15

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 Series A on 2021-11

SaaS • Marketing • B2B

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Database architecture: Redesign and optimize data models, queries, and indexing strategies across MongoDB, Firestore, and ElasticSearch • Search at scale: Own ElasticSearch reliability — ingestion, indexing, shard strategy, and query performance for billions of documents • Reliability & performance: Eliminate bottlenecks, improve replication health, and enforce predictable query and index latency • System design: Define data flow and integration boundaries between storage, cache, and APIs with clear contracts and fault isolation • Observability: Build visibility into every data path — metrics, traces, slow query logs, replication lag, and cluster health dashboards • Testing & quality: Make testing non-negotiable — enforce unit, integration, and load testing standards across all backend modules • Engineering culture: Drive RFCs, ADRs, and design reviews that push clarity and precision. Codify patterns that make good engineering repeatable • Hands-on leadership: Write code, design systems, and debug production issues. Lead by technical example, not by delegation • Mentorship & influence: Level up engineers around you — reviews that teach, feedback that sticks, and systems that outlive individuals

🎯 Requirements

• 8+ years of backend engineering experience with deep database expertise • Proven success with ElasticSearch, MongoDB, or Firestore at massive scale • Strong understanding of indexing, query optimization, caching, and consistency models • Expert in Node.js (TypeScript) and comfortable designing scalable microservices • Cloud experience with GCP (GKE, Pub/Sub, Cloud Tasks) or similar distributed infra • Practical knowledge of observability: Grafana, Kibana, OpenTelemetry • Passion for code quality and process: testing discipline, documentation, and design rigor • A track record of shaping team culture — setting standards through RFCs, ADRs, and clear technical writing • No tolerance for regressions, unclear ownership, or untested systems.

🏖️ Benefits

• EEO Statement: The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.