Staff Engineer – AI Platform

🔥 1 hour ago

🇮🇳 India – Remote

⏰ Full Time

🔴 Lead

🤖 AI Engineer

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

💰 Series A on 2021-11

Consulting • Logistics • SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Architect and build production-grade agentic systems for platform automation and internal engineering workflows • Build a shared AI platform with reusable agent frameworks, tool and MCP integrations, an LLM gateway, and prompt/model versioning • Establish evaluation and observability for AI systems, including eval harnesses, agent-run tracing, and quality, latency, cost, and safety metrics • Drive AI-assisted developer workflows and automation of operational toil • Manage GCP/AWS cloud infrastructure for AI workloads, including provisioning, scaling, security, and cost governance • Own and evolve reliable, extensible, and performant agentic-system architecture • Establish guardrails, scoped permissions, sandboxing, prompt-injection defenses, audit trails, graceful degradation, and incident-management practices • Establish offline evaluations, regression suites, and production monitoring • Optimize inference, token, and infrastructure costs • Set technical standards, lead design reviews, mentor engineers, and promote AI engineering craftsmanship • Partner with product engineering, SRE/infra, security, and leadership teams • Communicate technical direction, risks, and progress across the organization

🎯 Requirements

• 12+ years of overall software engineering experience, including significant time as a senior or staff-level individual contributor • At least the last 1+ year spent architecting agentic systems in production • Experience designing multi-step, tool-using agents, orchestration, memory and context management, and guardrails • AI-first mindset and active use of AI tools in engineering workflows • Expert-level proficiency in Go, Python, or Node.js • Strong hands-on coding, code review, production debugging, and architecture experience • Strong working knowledge of tool/function calling, MCP, retrieval and context engineering, prompt and model management, and evaluation methodologies • Deep AI observability experience using Prometheus, Grafana, ELK/OpenSearch, or equivalent • Strong understanding of distributed systems architecture • Track record of measurable cost optimization in an enterprise cloud environment • Practical experience with GCP and/or AWS service management, including provisioning, scaling, IAM, networking, and cost governance • At least 3+ years of individual-contributor experience on platform teams at enterprise scale • Ability to lead technically without authority, write design documents, drive cross-team alignment, and mentor engineers • Data-driven approach to decision-making, prioritization, and performance reporting • Excellent verbal and written communication skills • Open-source contributions or published work on agentic systems are a plus

🏖️ Benefits

• Global, remote-first organization • Opportunity to work on AI-driven capabilities at enterprise scale • Technical mentorship and leadership opportunities • Open-source contributions or published work on agentic systems considered a plus