
1 - 10 employees
đ„ Healthcare
đŒ Consulting
đŠ Logistics
Healthcare âą Consulting âą Logistics
GoLean Health is a company that specializes in providing remote medical assistants and virtual receptionists to healthcare practices. They focus on helping doctors, dentists, veterinarians, chiropractors, and optometrists by connecting them with reliable virtual staff who are HIPAA-trained and skilled in various administrative tasks. By hiring virtual assistants from GoLean, healthcare providers can streamline their operations, improve patient communication, and scale their practices at a reduced cost.
đ July 16
đ”đ Philippines â Remote
đ” $6 / hour
â± Part Time
đą Junior
đ Executive
đ«đšâđ No degree required
đ» Ghost score 37%
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1 - 10 employees
đ„ Healthcare
đŒ Consulting
đŠ Logistics
Healthcare âą Consulting âą Logistics
GoLean Health is a company that specializes in providing remote medical assistants and virtual receptionists to healthcare practices. They focus on helping doctors, dentists, veterinarians, chiropractors, and optometrists by connecting them with reliable virtual staff who are HIPAA-trained and skilled in various administrative tasks. By hiring virtual assistants from GoLean, healthcare providers can streamline their operations, improve patient communication, and scale their practices at a reduced cost.
âą Verify patient insurance after the patient checks in âą Review denied claims, identify denial reasons, and assist with claim reprocessing âą Review and process Explanation of Benefits documents âą Review outstanding insurance balances and patient account issues âą Support claims-related workflows, including Cigna and Veterans Affairs claims âą Assist with vendor payment coordination âą Monitor SOAP note completion, accuracy, and compliance âą Track missed appointments, canceled appointments, and scheduling trends âą Prepare reports on outstanding balances, missed appointments, canceled appointments, EOB backlog, denied claims, and other operational metrics âą Support smooth communication between the provider, care team, and administrative staff âą Proactively identify workflow gaps, billing concerns, documentation delays, scheduling issues, and patient account problems
âą Minimum of 1 year of experience as a Medical Virtual Assistant âą Experience supporting a US healthcare practice âą Experience with insurance verification, EOBs, claims, denied claims, patient balances, or billing support âą Exposure to CPT and ICD-10 codes âą Strong English communication skills, both written and verbal âą Strong executive presence and professional communication style âą Must be a Mac OS user âą Strong attention to detail and follow-through âą Ability to work independently with minimal supervision
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