Executive Virtual Medical Assistant

🕒 July 16

đŸ‡”đŸ‡­ Philippines – Remote

đŸ’” $6 / hour

⏱ Part Time

🟱 Junior

👔 Executive

đŸš«đŸ‘šâ€đŸŽ“ No degree required

đŸ‘» Ghost score 37%

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Logo of GoLean Health

GoLean Health

1 - 10 employees

đŸ„ Healthcare

đŸ’Œ Consulting

📩 Logistics

Healthcare ‱ Consulting ‱ Logistics

GoLean Health is a company that specializes in providing remote medical assistants and virtual receptionists to healthcare practices. They focus on helping doctors, dentists, veterinarians, chiropractors, and optometrists by connecting them with reliable virtual staff who are HIPAA-trained and skilled in various administrative tasks. By hiring virtual assistants from GoLean, healthcare providers can streamline their operations, improve patient communication, and scale their practices at a reduced cost.

📋 Description

‱ Verify patient insurance after the patient checks in ‱ Review denied claims, identify denial reasons, and assist with claim reprocessing ‱ Review and process Explanation of Benefits documents ‱ Review outstanding insurance balances and patient account issues ‱ Support claims-related workflows, including Cigna and Veterans Affairs claims ‱ Assist with vendor payment coordination ‱ Monitor SOAP note completion, accuracy, and compliance ‱ Track missed appointments, canceled appointments, and scheduling trends ‱ Prepare reports on outstanding balances, missed appointments, canceled appointments, EOB backlog, denied claims, and other operational metrics ‱ Support smooth communication between the provider, care team, and administrative staff ‱ Proactively identify workflow gaps, billing concerns, documentation delays, scheduling issues, and patient account problems

🎯 Requirements

‱ Minimum of 1 year of experience as a Medical Virtual Assistant ‱ Experience supporting a US healthcare practice ‱ Experience with insurance verification, EOBs, claims, denied claims, patient balances, or billing support ‱ Exposure to CPT and ICD-10 codes ‱ Strong English communication skills, both written and verbal ‱ Strong executive presence and professional communication style ‱ Must be a Mac OS user ‱ Strong attention to detail and follow-through ‱ Ability to work independently with minimal supervision

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