Medical Receptionist

🔥 57 minutes ago

🇵🇭 Philippines – Remote

💵 $5 - $6 / hour

⏰ Full Time

🟢 Junior

✨ Medical Receptionist

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GoLean Health

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

GoLean Health is a company that specializes in providing remote medical assistants and virtual receptionists to healthcare practices. They focus on helping doctors, dentists, veterinarians, chiropractors, and optometrists by connecting them with reliable virtual staff who are HIPAA-trained and skilled in various administrative tasks. By hiring virtual assistants from GoLean, healthcare providers can streamline their operations, improve patient communication, and scale their practices at a reduced cost.

📋 Description

• Coordinate and schedule patient appointments accurately and efficiently • Manage appointment confirmations, reschedules, and cancellations • Maintain provider schedules and optimize appointment availability • Process medication prior authorization requests • Communicate with insurance companies, pharmacies, providers, and patients regarding authorization status • Follow up on outstanding authorization requests to ensure timely patient care • Verify patient insurance eligibility, coverage, and benefits before appointments • Document insurance information accurately in the EMR system • Identify and communicate coverage limitations or issues • Receive, process, and track incoming and outgoing patient referrals • Coordinate with referring providers, specialists, and insurance companies • Ensure referral documentation is complete, accurate, and attached to patient records • Follow up on pending referrals to facilitate continuity of care • Answer inbound calls professionally and courteously • Respond to patient inquiries, appointment requests, and administrative concerns • Maintain excellent customer service while supporting a high-call-volume clinic environment

🎯 Requirements

• Minimum of 1 year of experience as a Virtual Medical Assistant supporting a US-based clinic • Experience with appointment scheduling, insurance verification, and patient communication • Familiarity with healthcare workflows, medical terminology, and EMR systems • Strong verbal and written communication skills • Strong organizational and time-management abilities • Ability to prioritize tasks effectively in a fast-paced environment • Strong attention to detail and accuracy • Ability to work independently while maintaining professionalism and accountability • Comfortable handling high call volumes and multiple administrative responsibilities simultaneously • Experience managing referrals and coordinating patient care is preferred • Experience using eClinicalWorks (eCW) is preferred • Previous experience supporting a Neurology practice is preferred • Experience working in a busy clinic environment with high patient and call volumes is preferred