
1 - 10 employees
đ„ Healthcare
đŒ Consulting
đŠ Logistics
Healthcare âą Consulting âą Logistics
GoLean Health is a company that specializes in providing remote medical assistants and virtual receptionists to healthcare practices. They focus on helping doctors, dentists, veterinarians, chiropractors, and optometrists by connecting them with reliable virtual staff who are HIPAA-trained and skilled in various administrative tasks. By hiring virtual assistants from GoLean, healthcare providers can streamline their operations, improve patient communication, and scale their practices at a reduced cost.
đ„ 59 minutes ago
đ”đ Philippines â Remote
đ” $5 - $6 / hour
â° Full Time
đą Junior
âš Medical Receptionist
đ«đšâđ No degree required
đ» Ghost score 20%
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1 - 10 employees
đ„ Healthcare
đŒ Consulting
đŠ Logistics
Healthcare âą Consulting âą Logistics
GoLean Health is a company that specializes in providing remote medical assistants and virtual receptionists to healthcare practices. They focus on helping doctors, dentists, veterinarians, chiropractors, and optometrists by connecting them with reliable virtual staff who are HIPAA-trained and skilled in various administrative tasks. By hiring virtual assistants from GoLean, healthcare providers can streamline their operations, improve patient communication, and scale their practices at a reduced cost.
âą Coordinate and schedule patient appointments accurately and efficiently âą Manage appointment confirmations, reschedules, and cancellations âą Maintain provider schedules and optimize appointment availability âą Process medication prior authorization requests âą Communicate with insurance companies, pharmacies, providers, and patients regarding authorization status âą Follow up on outstanding authorization requests âą Verify patient insurance eligibility, coverage, and benefits prior to appointments âą Document insurance information accurately within the EMR system âą Identify and communicate coverage limitations or issues âą Receive, process, and track incoming and outgoing patient referrals âą Coordinate with referring providers, specialists, and insurance companies âą Ensure referral documentation is complete, accurate, and properly attached to patient records âą Follow up on pending referrals to facilitate continuity of care âą Answer inbound calls professionally and courteously âą Respond to patient inquiries, appointment requests, and administrative concerns âą Maintain excellent customer service in a high-call-volume clinic environment
âą Minimum of 1 year of experience as a Virtual Medical Assistant supporting a US-based clinic âą Experience with appointment scheduling, insurance verification, and patient communication âą Familiarity with healthcare workflows, medical terminology, and EMR systems âą Excellent verbal and written communication skills âą Strong organizational and time-management abilities âą Ability to prioritize tasks effectively in a fast-paced environment âą Strong attention to detail and accuracy âą Ability to work independently while maintaining professionalism and accountability âą Comfortable handling high call volumes and multiple administrative responsibilities simultaneously
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