Principal Software Engineer – Technical Lead

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🕒 May 14

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GoTo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

☁️ SaaS

📡 Telecommunications

🏢 Enterprise

💰 Seed Round on 2013-11

SaaS • Telecommunications • Enterprise

GoTo is a company offering all-in-one business communication and remote IT management solutions. Their product lineup includes GoTo Connect, an all-in-one communication platform providing features like cloud-based phone systems, digital channels, and AI-powered contact centers designed to improve customer experiences. Additionally, GoTo offers IT management and support services like remote access, mobile device management, and IT asset management to enhance enterprise productivity and security. They cater to various industries, such as healthcare, legal, education, and professional services, ensuring seamless communication and IT support from any location on any device.

📋 Description

• As a Principal Engineer / Technical Lead for the LogMeIn Resolve platform, you will help shape the technical direction and architecture of the product while driving engineering excellence across teams • Lead architecture discussions, review RFCs, and guide scalable, secure, maintainable, and cost-efficient system design decisions • Drive AI adoption across engineering workflows and help build an AI-first engineering culture • Help create an AI-powered engineering pipeline leveraging AI agents, intelligent automation, and Specification-Based Development (SDD) • Partner closely with teams on cloud-native architecture, AWS best practices, reliability, security, and FinOps-aware engineering practices • Mentor engineers and promote high standards in quality, scalability, observability, and developer experience • Stay on top of emerging AI trends and proactively evaluate how new technologies can improve engineering efficiency and product innovation

🎯 Requirements

• Strong software engineering background with architectural and technical leadership experience • Deep expertise in backend systems, distributed architectures, and cloud-native development • Strong AWS, security, and cost-aware architecture mindset • Passion for AI, AI-assisted development, and the future of software engineering • Experience or strong interest in AI-driven engineering workflows, AI agents, and intelligent automation • Familiarity with Specification-Based Development (SDD) and modern engineering practices • Strong communication and documentation skills • Proactive mindset, strong ownership, and passion for solving complex technical challenges

🏖️ Benefits

• Full remote work option within Hungary and on-demand seat in our Astoria office • Comprehensive health benefits, life and disability insurance • Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days • Tuition and reading reimbursement programs to support your continuous learning and professional growth • Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching • Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact • Gym reimbursement programs to encourage your physical well-being • GoTo performance bonus program to celebrate your impact and contributions • Monthly remote work stipend to support your home office expenses