Senior Product Manager

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GoTo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

☁️ SaaS

📡 Telecommunications

🏢 Enterprise

💰 Seed Round on 2013-11

SaaS • Telecommunications • Enterprise

GoTo is a company offering all-in-one business communication and remote IT management solutions. Their product lineup includes GoTo Connect, an all-in-one communication platform providing features like cloud-based phone systems, digital channels, and AI-powered contact centers designed to improve customer experiences. Additionally, GoTo offers IT management and support services like remote access, mobile device management, and IT asset management to enhance enterprise productivity and security. They cater to various industries, such as healthcare, legal, education, and professional services, ensuring seamless communication and IT support from any location on any device.

📋 Description

• Lead the design, implementation, and evolution of commerce solutions tailored for partners, ensuring successful integration and adoption across the GoTo ecosystem. • Collaborate on a variety of commerce-related initiatives, contributing your expertise to projects that extend beyond the partner domain, including product upgrades, subscription management, and new billing models. • Serve as the primary point of contact for all partner commerce topics, championing adoption, gathering feedback, and driving continuous improvement for partner success. • Partner with engineering and product stakeholders to document requirements and support the delivery of robust APIs, integrations, and platform capabilities. • Work cross-functionally with sales, marketing, finance, and business teams to gain a deep understanding of both partner and broader customer commerce needs, using these insights to refine and enhance our product offerings. • Manage and prioritize a roadmap of initiatives, balancing short- and long-term opportunities for both partner and platform commerce. • Support internal enablement by promoting alignment, providing updates, and ensuring all teams are engaged and informed about key commerce developments. • Identify challenges and opportunities in partner and broader commerce experiences, championing innovative solutions that support company-wide goals.

🎯 Requirements

• 2+ years of product management experience, ideally in SaaS, software, or high-tech environments. • Experience with partner ecosystems, APIs, or commerce platforms is a strong plus. • Proven ability to bridge business needs and technical teams, translating feedback into actionable requirements. • Strong track record managing cross-functional projects. • Excellent verbal and written communication skills, comfortable working in a global, distributed team. • Strong analytical and problem-solving skills. • Experience working in Agile product environments. • Bachelor’s degree required. • Enthusiastic, collaborative mindset with a passion for driving shared success.

🏖️ Benefits

• Full remote work option within Hungary and on-demand seat in our Astoria office • Comprehensive health benefits, life and disability insurance • Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days • Tuition and reading reimbursement programs to support your continuous learning and professional growth • Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching • Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact • Gym reimbursement programs to encourage your physical well-being • GoTo performance bonus program to celebrate your impact and contributions • Monthly remote work stipend to support your home office expenses