Software Engineer

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GoTo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

☁️ SaaS

📡 Telecommunications

🏢 Enterprise

💰 Seed Round on 2013-11

SaaS • Telecommunications • Enterprise

GoTo is a company offering all-in-one business communication and remote IT management solutions. Their product lineup includes GoTo Connect, an all-in-one communication platform providing features like cloud-based phone systems, digital channels, and AI-powered contact centers designed to improve customer experiences. Additionally, GoTo offers IT management and support services like remote access, mobile device management, and IT asset management to enhance enterprise productivity and security. They cater to various industries, such as healthcare, legal, education, and professional services, ensuring seamless communication and IT support from any location on any device.

📋 Description

• AI-Assisted Development — You will actively use AI coding assistants and copilots in your daily workflow, accelerating delivery and raising code quality across GoTo Resolve features. • Harness Engineering — You will design and maintain harnesses and evaluation frameworks that helps us during our day to day work with AI. • Feature Development — You will build and ship full-stack features end-to-end, collaborating closely with product managers and designers to deliver meaningful experiences to IT professionals using GoTo Resolve. • Continuous Improvement — You will contribute to code reviews, propose improvements to development processes, and help evolve the team’s engineering practices as the AI tooling landscape matures.

🎯 Requirements

• 0–4 years of professional software development experience, with a track record of shipping production-quality code • Hands-on experience using AI coding tools (e.g., GitHub Copilot, Cursor, or similar) as a core part of your development workflow—not just occasionally, but daily • Familiarity with AI harness and evaluation concepts: writing automated evals, benchmarking model outputs, or building test frameworks for AI-powered features • Solid understanding of software engineering fundamentals: clean code, testing, version control, and agile collaboration in a team environment • Curiosity and a growth mindset—you keep up with how AI tooling is evolving and actively look for ways to apply it to solve real engineering problems

🏖️ Benefits

• Comprehensive health benefits • Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days • Tuition reimbursement and access to instructor-led and on-demand learning and development programs • The Thrive Global Wellness Program, a confidential Employee Assistance Program (EAP), a wellness app and one-on-one wellness coaching • Employee-led communities and programs, including Employee Resource Groups (ERGs), GoTo Gives, and charitable matching