Staff Software Engineer

🔥 15 hours ago

🇭🇺 Hungary – Remote

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GoTo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

⚖️ Legal

💰 Seed Round on 2013-11

Consulting • Healthcare • Legal

GoTo is a company offering all-in-one business communication and remote IT management solutions. Their product lineup includes GoTo Connect, an all-in-one communication platform providing features like cloud-based phone systems, digital channels, and AI-powered contact centers designed to improve customer experiences. Additionally, GoTo offers IT management and support services like remote access, mobile device management, and IT asset management to enhance enterprise productivity and security. They cater to various industries, such as healthcare, legal, education, and professional services, ensuring seamless communication and IT support from any location on any device.

📋 Description

• Design and own highly available, fault-tolerant, scalable architecture for AI-powered features across the Mercury and Hamster teams • Build reliable systems on top of stochastic, LLM-based systems • Diagnose failures at the appropriate layer and apply the right corrective patterns • Quantify the cost and reliability of AI-powered features • Build reproducible harnesses that turn lessons into reusable tooling • Mentor engineers across two teams • Raise code quality and AI-assisted engineering practices • Align architecture decisions with technical peers across the organization • Lead incident investigations and root-cause analysis • Contribute to hiring and interview processes • Evolve how the organization builds and evaluates AI-powered features

🎯 Requirements

• Strong track record of owning highly available, fault-tolerant, scalable system architecture at a Staff level, or clearly ready for it • Very strong, daily, professional use of AI coding tools as a core part of software development • Fluency in engineering reliable systems on top of stochastic, LLM-based systems • Ability to diagnose failures at the right layer, quantify cost and reliability, and build reproducible evaluation harnesses • Demonstrated ability to mentor engineers • Ability to influence architecture across teams • Ability to ramp into an unfamiliar stack or environment quickly • Curiosity and a growth mindset • Active awareness and application of evolving AI tooling • Experience with or ability to work across Node, Java, React, Lit, AWS, and Terraform environments

🏖️ Benefits

• Comprehensive health benefits • Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days • Tuition reimbursement • Access to instructor-led and on-demand learning and development programs • The Thrive Global Wellness Program • Confidential Employee Assistance Program (EAP) • Wellness app and one-on-one wellness coaching • Employee Resource Groups (ERGs) • GoTo Gives • Charitable matching • Flexible work arrangement / remote work • Inclusive workplace and belonging programs